Service Delivery Manager
1 day ago
We are seeking a skilled professional to fill this exciting role at our organization. The successful candidate will be responsible for handling customer interactions, whether by telephone, electronically, or face-to-face.
Key Responsibilities:- Respond promptly and thoroughly to customer inquiries.
- Address and resolve customer complaints in a timely and professional manner.
- Gather and evaluate all relevant information to handle service inquiries effectively.
- Keep customers informed about their processes and progress.
- Coordinate with internal departments to ensure seamless customer service delivery.
- Follow up on customer interactions to ensure satisfaction.
- Provide feedback on the efficiency of customer service processes.
The ideal candidate will possess excellent written and verbal communication skills, as well as a good command of Microsoft Office software. Interpersonal skills, active listening, problem-solving abilities, attention to detail, data collection skills, customer-centric orientation, adaptability, and stress tolerance are essential requirements.
About the Role:This is an opportunity for a motivated individual to take on a leadership role in our customer-facing department. As a Customer Service Representative, you will have the chance to improve and enhance current processes, leading to increased efficiency and customer satisfaction.
-
Assistant Manager, R2R Service Delivery
4 weeks ago
Karachi, Sindh, Pakistan Delivery Hero Austria Full timeAbout the opportunityDesignation: Assistant Manager R2R Delivery ServicesDepartment: FinanceLocation: Karachifoodpanda is the leading on-demand food delivery company in Pakistan, bringing thousands of your favorite restaurants online to your home or office quickly. We are looking for a highly-driven and motivated Assistant Manager Financial Reporting to...
-
Service Delivery Manager
4 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Service Delivery ManagerOur organization is seeking an experienced professional to serve as a Service Delivery Manager. This role requires the individual to maintain all interactions with customers, including sales, customer service, and order processing.Key Responsibilities:Maintain proper customer informationSchedule and conduct visits to...
-
Service Delivery Manager
1 week ago
Karachi, Sindh, Pakistan Cooperative Computing Full timeCooperative Computing (C|C) is a digital enablement organization enabling organizations to effectively operate in the automated economy. The future of business is in maximizing relationships through the effective use of technology. With our clients, we discover, strategically engineer a digital strategy and enable these strategies through the implementation...
-
Service Delivery Manager
1 day ago
Karachi, Sindh, Pakistan beBeeServiceDelivery Full timeAs a Service Delivery Manager, you will play a key role in optimizing part and material utilization to achieve repair/revenue targets and Key Performance Indicators (KPIs).Key ResponsibilitiesDevelop and implement strategic plans to drive business growth, leveraging data analysis and market insights.Collaborate with National Sales Manager (NSM) to forecast...
-
Assistant Manager Service Delivery
2 weeks ago
Karachi, Sindh, Pakistan Unilever Full timeUnilever is hiring for Assistant Manager Service DeliveryJob Title: Assistant Manager Service DeliveryWork Level: WL1Reports to: Service Delivery ManagerWorkLocation:Karachi Head OfficeJob Type:FulltimeABOUT UNILEVER:Be part of the world's most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of...
-
Service Delivery Specialist
1 day ago
Karachi, Sindh, Pakistan beBeeService Full timeJob Title: Service Level CoordinatorWe are seeking a dedicated Service Delivery Specialist to manage service level agreements (SLAs) and ensure the delivery of high-quality IT services.Key ResponsibilitiesMonitor service delivery performance against SLAs and prepare reports for senior management.Collaborate with service teams to ensure SLA compliance and...
-
Service Delivery Specialists
1 day ago
Karachi, Sindh, Pakistan beBeeDelivery Full timeJob OpportunityAre you a skilled delivery professional looking for a new challenge? If so, we have an exciting opportunity for you to join our team as a delivery rider!Key Responsibilities- Safely deliver food and beverages to customers in a timely manner.- Maintain accurate records of deliveries and handle payments efficiently.- Ensure the quality and...
-
Senior IT Service Delivery Specialist
1 week ago
Karachi, Sindh, Pakistan beBeeCustomer Full timeService Level CoordinatorWe are seeking a skilled Service Level Coordinator to manage service level agreements and ensure the consistent delivery of high-quality IT services.Monitor service delivery performance against defined SLAs and prepare regular reports for management review.Collaborate with service delivery teams to ensure compliance with SLAs and...
-
Service Delivery Manager
1 week ago
Karachi, Sindh, Pakistan Arpatech Pvt Limited Full timeJob ResponsibilitiesAssigning of all work assignments, commit the team to the work, manage the quality of the work and drive the people management activities within the team.The role requires managing effective internal/external client relationships within a defined area of responsibility.Liaising with multiple customers and suppliers within the global IT...
-
Assistant Manager, R2R Service Delivery
4 weeks ago
Karachi, Sindh, Pakistan foodpanda hk Full timeAbout the opportunityDesignation: Assistant Manager R2R Delivery ServicesDepartment: FinanceLocation: Karachifoodpanda is the leading on-demand food delivery company in Pakistan, bringing thousands of popular restaurants online to your home or office quickly. We are looking for talented individuals to join our growing team in a startup environment.We are...
