Patient Service Liaison

3 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Summary

We are seeking a highly skilled Patient Service Liaison to provide exceptional patient service via telephone calls, ensuring seamless appointment scheduling and registration processes.

Key Responsibilities:
  • Contact patients prior to their scheduled appointments to confirm details, ensuring accurate information is gathered and recorded.
  • Conduct thorough telephone interviews to gather accurate patient data, entering it into the electronic medical record system with precision.
  • Efficiently reschedule patient appointments as needed, utilizing both phone calls and written notifications, maintaining accurate records in the database.
  • Screen and route patient calls to other departments promptly, adhering to established protocols and procedures.
  • Perform additional duties as assigned by management, contributing to the team's success and efficiency.
Requirements and Qualifications:

To be successful in this role, you must possess a customer-centric mindset, strong English language proficiency (listening and speaking skills), and excellent communication and interpersonal skills. As a self-starter and self-manager, you will thrive in this position, even without prior experience, as comprehensive training will be provided.

Benefits of Working with Us:

We offer a supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Customer Service Liaison for Medical DocumentationsWe are seeking a highly motivated and fluent English-speaking professional to join our medical support team as a Customer Service Liaison for Medical Documentations. The primary role of the liaison is to communicate with healthcare providers to obtain required medical documents and ensure timely...


  • Lahore, Punjab, Pakistan DCC Consultants Full time

    We are looking for a skilled Clinical Support Specialist to join our team at DCC Consultants. In this role, you will be responsible for supporting our healthcare operations and ensuring the delivery of high-quality patient services.About the Position:This position involves coordinating patient services, managing correspondence, and providing exceptional...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    What We OfferWe are committed to providing a supportive and inclusive work environment that values diversity, equity, and inclusion. As a Front Desk professional, you will have the opportunity to develop your skills, grow your career, and make a meaningful impact on patient care.Responsibilities:Deliver exceptional patient care and support services.Manage...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Healthcare Account LiaisonWe are seeking a Healthcare Account Liaison with experience in medical billing and revenue cycle management to join our team. This role involves contacting patients with pending balances, providing billing details, resolving queries, and encouraging timely payments before accounts go to collections.Responsibilities:Call patients...


  • Lahore, Punjab, Pakistan Tycoon Logistics Full time

    A liaison between customers and our organization, providing accurate and efficient service to resolve any emerging problems.Job OverviewWe are looking for a skilled representative to provide exceptional customer service, act as a point of contact, and handle customer inquiries with professionalism.The ideal candidate will have strong communication skills, be...


  • Lahore, Punjab, Pakistan MechriseTech Solutions Full time

    Timings: 07 PM – 04 AM (Monday - Friday) - Evening TimeResponsibilities:Contact patients via telephone prior to their scheduled appointment.Interview patients over the telephone to obtain complete and accurate information.Enter all patient data into the electronic medical record.Re-schedule patient appointments as required via telephone calls and written...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Are you passionate about advancing medical science and making a tangible impact on patient outcomes?This role as a Medical Liaison Specialist at ATOS offers the opportunity to drive innovation and shape the future of healthcare.You will be part of a highly qualified team and report directly to a RMA Manager.


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are looking for an Administrative Assistant - Medical to join our team. The successful candidate will have excellent organizational skills, be able to work accurately and efficiently, and possess a strong knowledge of administrative procedures.Main Duties:Provide exceptional customer service to patients and visitorsManage front desk operations, including...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking an experienced Customer Service Liaison to join our team. As the first point of contact for visitors, you will be responsible for welcoming and guiding them through their experience. This includes coordinating with employees to ensure seamless interactions. In addition to providing exceptional customer service, you will be tasked with...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Work as a key member of our team to ensure seamless patient interactions from scheduling through post-visit follow-up.ResponsibilitiesContact patients prior to their scheduled appointments via telephone calls to confirm details and provide necessary information.Conduct thorough interviews with patients over the phone to gather complete and accurate data for...