Service Delivery Manager

Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

About the opportunityThe pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring...

Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

Job Description:The role of a Service Delivery Manager is to oversee the efficient execution, monitoring, and reporting of billing processes across Pakistan. This involves ensuring vendors and restaurants are paid accurately and on time, in line with Service Level Agreements (SLAs) or contractual terms.Key Responsibilities:Lead a team responsible for...

The Service Delivery Coordinator plays a critical role in ensuring seamless delivery of services to clients. This involves coordinating with cross-functional teams, managing service level agreements (SLAs), and providing exceptional customer service. As a Service Delivery Coordinator, you will be responsible for monitoring client satisfaction, resolving...

Operations Management RoleWe are seeking an experienced Call Centre Manager to join our team in Karachi. The successful candidate will have a strong background in operations management and customer service, with excellent leadership and communication skills.Key ResponsibilitiesManage the day-to-day operations of the call centre.Lead and develop a...

Service Delivery Manager RoleThis role is responsible for ensuring the seamless delivery of customer services across multiple channels. The successful candidate will have a proven track record of managing customer relationships, resolving complex issues, and analyzing data to inform customer-facing decisions.The ideal candidate will possess strong...

Job Title: Service Level CoordinatorInbox Business Technologies is seeking a dedicated Service Level Coordinator to manage service level agreements (SLAs) and ensure the delivery of high-quality IT services.

About the RoleThe IT Department Manager will be responsible for developing and implementing strategies to improve IT service delivery and enhance business outcomes. This includes formulating an IT Roadmap, managing outsourced IT services, and developing project improvement processes.The successful candidate will have a strong background in information...

Job Title: Service Level CoordinatorDescription:As a Service Level Coordinator, you will play a vital role in managing service level agreements (SLAs) and ensuring the consistent delivery of high-quality IT services to our customers. This position involves close collaboration with both internal teams and external partners to monitor and report on service...