
Examination Support Associate
6 days ago
Pearson is a lifelong learning company that helps people achieve their goals through education and assessment. We believe that everyone deserves access to quality learning opportunities, regardless of their background or circumstances. Our purpose is simple: to help people realize the life they imagine through learning.
Role Summary
This is a unique opportunity to work in a fast-paced environment, ensuring the smooth operation of our test center. As a Test Center Operations Administrator, you will be responsible for delivering exceptional customer service, maintaining exam testing security procedures, and contributing to the overall success of our organization.
Responsibilities
* Deliver exceptional customer service to all test-taking candidates
* Maintain accurate records of customer interactions and exam results
* Collaborate with internal departments to resolve technical issues and improve test center operations
* Participate in training and development programs to enhance your skills and knowledge
Requirements
To succeed in this role, you should have excellent communication skills, attention to detail, and the ability to work well under pressure. Additionally, experience working with Microsoft Office applications and a strong understanding of exam testing security procedures would be beneficial.
What We Offer
We offer a comprehensive benefits package, which includes a pension scheme, shares and stock purchase options, healthcare and dental plans, and an employee wellbeing assistance program. We also provide cycle-to-work programs, gym membership concessions, and retail discounts.
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