Support Services Manager

6 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Career Opportunity: Customer Support

We are looking for a talented individual to fill the role of Customer Support Executive. The successful candidate will be responsible for providing top-notch customer support and services.

Responsibilities:
  1. Deliver excellent customer service by effectively managing inbound calls and addressing client needs and concerns.
  2. Ensure high levels of customer retention through professional and timely support, focusing on providing appropriate solutions and alternatives.
  3. Monitor and engage with social media channels such as Facebook, Twitter, YouTube, and company forums to address inquiries and provide updates.
Requirements:
  • Bachelor's degree or equivalent relevant experience.
  • Strong team player with excellent organizational and multitasking skills.
  • Superior communication and interpersonal abilities.

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