
Customer Service Specialist
22 hours ago
As a Customer Service Specialist, you will be responsible for managing large amounts of incoming phone calls and identifying and assessing customers' needs to achieve satisfaction.
You will build sustainable relationships and trust with customer accounts through open and interactive communication, providing accurate and complete information by using the right methods/tools.
The role requires meeting personal/customer service team sales targets and call handling quotas, handling customer complaints, and following up to ensure resolution.
Additionally, you will keep records of customer interactions, process customer accounts, and follow established communication procedures, guidelines, and policies.
A strong track record of over-achieving quota, familiarity with CRM systems, and excellent communication and presentation skills are required.
This position involves adapting/responding to different types of characters, prioritizing tasks, and managing time effectively in a fast-paced environment.
Job Requirements- Proven customer support experience or equivalent role
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Excellent communication and presentation skills
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Customer Services Specialist
4 weeks ago
Islamabad, Islamabad, Pakistan Vantage Digital Full timeAs a customer service specialist, you'll respond to customer inquiries, guide customers through the purchasing process, make product or service recommendations, and resolve complaints or technical concerns.ResponsibilitiesMust be happy and confident in addressing customer concernsInspire confidence in our customersManage incoming customer requests and...
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Customer Service Specialist
1 day ago
Islamabad, Islamabad, Pakistan Elite Outsourcing Full timeElite Outsourcing is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our sales department, you will be responsible for selling our products or services to potential and existing customers.The ideal candidate will have excellent communication and customer service skills, be comfortable using computer systems and...
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Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan Insignia Software Full timeAbout UsInsignia Software is a dynamic and innovative company that provides cutting-edge library management solutions to customers worldwide. We are committed to excellence and strive to deliver high-quality products and services that meet the evolving needs of our customers.As a Product Support Specialist, you will be part of a team that values...
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Customer Service Specialist
22 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeThis is an exciting opportunity to work as an appointment specialist for a Canadian-based real estate recruiting agency in Islamabad, Pakistan.The successful candidate will be responsible for handling 200-250 calls daily, making 5 leads on average per week, scheduling appointments, and ensuring effective communication with clients and team members.Key...
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Customer Service Liaison
1 week ago
Islamabad, Islamabad, Pakistan Inkstone Management Full timeAt Inkstone Management, we are seeking a highly skilled Customer Service Liaison to join our team. In this role, you will be responsible for resolving customer complaints via various channels including phone, email, mail, or social media.You will utilize telephones to reach out to customers and verify account information. Your goal will be to greet customers...
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Customer Service Specialist
22 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob OverviewCredit and Collections are responsible for the collection of all accounts receivable, following established business procedures and policies that protect revenue while providing excellent customer service. This role ensures delinquent accounts are resolved to improve overall accounts receivable delinquency rates, reducing bad debt and enhancing...
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Arabic Language Customer Service Specialist
1 week ago
Islamabad, Islamabad, Pakistan Howmuch Pvt. Ltd Full timeAbout Us:Howmuch Pvt Limited is a leading provider of retail and restaurant management solutions. We are committed to delivering exceptional customer service and building long-lasting relationships with our clients.Job Description:We are seeking a highly skilled Arabic Language Customer Service Specialist to join our team. In this role, you will be...
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Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan TalentPop App Full timeWe're a fast-growing e-commerce company seeking a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our customers and ensure a seamless shopping journey.Key Responsibilities:Support Customers: Assist shoppers via phone, email, live chat, and SMS with inquiries, orders, returns, and refunds.Product Guidance: Provide...
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Customs And Trade Facilitation Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan Ledpa Full timeCustoms And Trade Facilitation Specialist Ledpa, Pakistan Engineers for studies of border improvement project:We need the following experts with experience in consulting services in border improvement project:BCP ICT SpecialistBCP Layout Design EngineerBCP Security SpecialistTransport EconomistFinancial SpecialistSocial Development SpecialistEnvironmental...
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Customer Sales Specialist
7 days ago
Islamabad, Islamabad, Pakistan Velocity PVT LTD Full timeCompany DescriptionVelocity BPO is a strategic partner dedicated to driving business success. Established in 2020, we have earned a reputation for consistently delivering transformative solutions that accelerate growth and enhance our clients' competitive edge. Our commitment to excellence has positioned us as a trusted ally in the market.Role...
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Customer Service Specialist
1 week ago
Islamabad, Islamabad, Pakistan Al-Meezan Technology Full timeJoin Our Team: CSR Department Staff WantedOur vehicle tracking company is looking for a talented and enthusiastic CSR Department staff member [Both Males & Females] to join our dynamic team.You'll be working closely with our customers, providing support and resolving issues in a timely and professional manner.You'll be working in Night shift.If you're a team...
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Customer Service Technician
2 weeks ago
Islamabad, Islamabad, Pakistan Zones IT Solutions Full timeWhat you'll do as the IT Helpdesk Specialist:In this role, you will need to communicate effectively with team members to resolve customer issues, provide appropriate, timely and accurate communications to management, and handle any special and ongoing tasks and projects as assigned. You will also be required to collaborate with other Team Leads in our...
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Support Services Specialist
22 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe are seeking a highly skilled and organized support services specialist to join our team and play a key role in the day-to-day operation of our office.The ideal candidate will have excellent administrative skills, including data entry, record-keeping, and communication.Key ResponsibilitiesProvide exceptional support and assistance to the teamDevelop and...
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Customer Service Representative
22 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeAbout the Role:We are looking for a skilled Communication Specialist to join our team as a Call Centre Assistant. This is an exciting opportunity to develop your skills and gain experience in a dynamic environment.Key Responsibilities:Provide exceptional customer service to clients via phone and email.Respond to client inquiries and resolve issues in a...
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Customer Acquisition Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan Havana Tech Pvt Ltd Full timeHavana Tech Pvt Ltd is a leading company in the Information Technology and Services industry. We are seeking a Customer Acquisition Specialist to join our team. The ideal candidate will be responsible for initiating sales calls, engaging potential customers, and closing deals over the phone.Key Responsibilities:Identify new business opportunities and develop...
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Customer Service Liaison Manager
6 days ago
Islamabad, Islamabad, Pakistan Translation Empire Full time**Job Summary:**We are seeking a highly organized and detail-oriented Complaint Resolution Specialist to join our team at Translation Empire.About the Role:Ensure customer complaints are acknowledged and resolved in a timely and professional manner.Liaise with internal staff, customers, and external partners to investigate and resolve all issues.Maintain...
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Customer Support Specialist
3 weeks ago
Islamabad, Islamabad, Pakistan ibex Full timeCustomer Support Specialist - Work At HomeResponsible for acting as a liaison between our customers and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.Key Responsibilities:Interact with customers to provide and process information in response to...
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Service Excellence Specialist
22 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe are seeking a highly skilled and motivated Service Excellence Specialist to join our team. In this role, you will be responsible for providing exceptional customer experiences and ensuring that all interactions meet the highest standards of quality and excellence.You will work closely with our team to identify areas for improvement and implement changes...
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Customer Service Representative
22 hours ago
Islamabad, Islamabad, Pakistan Misix LLC Full timeMisix LLC is a Business Process Outsourcing center established in 2015, dedicated to being a market leader in providing high-quality customer service for all clients. The company emphasizes building strong customer relationships and offers top-notch customer support for valuable customers.Role DescriptionThis is a full-time Customer Service Representative...
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Customer Acquisition Specialist
22 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeAbout the RoleThe Customer Acquisition Specialist is a key member of our sales team, responsible for identifying and pursuing new business opportunities. The ideal candidate will have a strong understanding of our products or services and be able to effectively communicate their value to customers.The successful candidate will possess excellent communication...