Customer Support Specialist

3 days ago

Islamabad, Islamabad, Pakistan ibex Full time
Customer Support Specialist - Work At Home

Responsible for acting as a liaison between our customers and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.

Key Responsibilities:

  1. Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services.
  2. Collaborate and build relationships with customers to strengthen service competitiveness.
  3. Communicate timely back to customers, track and resolve any issues regarding the service.
  4. Contribute to customer development role.
  5. Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score.
Job Specification

Minimum Qualifications:

  1. O Levels/Matric or above.
  2. Age limit: 18-45.
  3. Excellent command over English, with good American or Neutral accent.
  4. Proficiency with MS Office particularly MS Excel.
  5. Flexibility & Adaptability.
  6. Customer-centric attitude.
  7. Emotional Intelligence and Critical Thinking.
  8. Self-motivated, assertive and responsive.
  9. Core i5 (any latest generation) with (Minimum- 8GB) or 16GB of RAM.
#J-18808-Ljbffr

  • Customer Support Specialist

    23 hours ago

    Islamabad, Islamabad, Pakistan Translation Empire PK Full time

    Direct message the job poster from Translation Empire PKHR Professional | Talent Acquisition | Recruiter | Head HunterJob Title: Customer Support SpecialistCompany: Translation EmpireLocation: DHA I, Sector F, Near Shaheen Chowk, Bahria Town Phase 7, Islamabad – Rawalpindi.ONSITE JOBResponsibilities:Handle inbound/outbound calls professionallyRespond...

  • Customer Support Specialist

    3 weeks ago

    Islamabad, Islamabad, Pakistan Octus Full time

    OctusOctus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.For more...

  • Customer Support Associate

    1 week ago

    Islamabad, Islamabad, Pakistan beBeeCustomerService Full time 500,000 - 800,000

    Job Title: Customer Service SpecialistA key member of our support team, you will provide exceptional customer service via phone, email, or chat.Responsibilities include responding to customer inquiries in a timely and professional manner, resolving customer complaints and issues efficiently, and maintaining accurate records of customer interactions.We are...

  • Customer Technical Support

    23 hours ago

    Islamabad, Islamabad, Pakistan Orgonize Full time

    Direct message the job poster from OrgonizeHR Professional | Technical Recruiter | Talent Acquisition Specialist | Head Hunter | Sourcer | Recruitment | Payroll Management | HR OperationsWe are hiring Technical Customer support staff to support Clients and Users, manageonboarding, and solve technical issues for a fast-growing technology platform. This...

  • Customer Support Professional

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBeeCustomer Full time 1,500,000 - 2,500,000

    Job Title: Customer Support ProfessionalBIGO is a fast-growing Singapore technology company dedicated to creating a better-connected world. As a Customer Service Specialist, you will play a crucial role in enhancing user satisfaction and loyalty.Key Responsibilities:User Experience Enhancement: Execute strategies to achieve measurable targets in user...

  • Technical Support Specialist

    2 days ago

    Islamabad, Islamabad, Pakistan beBeeTechnical Full time 1,500,000 - 2,500,000

    Job Title: Technical Support SpecialistWe are seeking a skilled technical support specialist to join our team. The successful candidate will be responsible for providing first-level technical support for hardware, software, and network issues.Key ResponsibilitiesProvide technical support for Windows and Linux systemsTroubleshoot and resolve problems on...

  • Customer Chat support Specialist

    23 hours ago

    Islamabad, Islamabad, Pakistan Clyro Full time

    Customer Chat support Specialist - join our TeamDirect message the job poster from ClyroHR Executive | People-Centric | Talent Management & Organizational Development | Building Positive Work CulturesAbout ClyroAt Clyro, we're a passionate team of creatives focused on delivering world-class UI/UX solutions for startups and enterprises across the globe. As a...

  • Customer Support Director

    6 days ago

    Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time 6,000,000 - 8,000,000

    We are seeking a highly skilled Customer Support Director to lead our customer-facing operations and ensure exceptional service delivery.About the Role:Drive customer support strategy and tactics across multiple e-commerce platforms (Shopify, Amazon, etc.).Develop and implement scalable customer support models to enhance user experience and...

  • Customer Support Representative

    2 weeks ago

    Islamabad, Islamabad, Pakistan Sourcecode Full time

    We are looking for Customer Support Representative (CSR - Helpline)Employment Type: Full TimePositions: 2Job DescriptionJoin Source Code Academia's Customer Support team as a CSR (Helpline) based in Islamabad. In this role, you will be the first point of contact for students, parents, and staff, addressing inquiries via phone, WhatsApp, email, and other...

  • Product Support Specialist

    3 days ago

    Islamabad, Islamabad, Pakistan Insignia Software Full time

    Bachelor Degree in Computer Science or IT related DegreeJob type: In office, 7:00 AM - 4:00 PM (Edmonton), M-F; RemoteSalary: PKR 100K-200K per monthDescription:Insignia Software is seeking energetic candidates to provide technical support and training for the Insignia Library System (ILS). Insignia's customers range from K-12 school districts and public...