
Technical Operations Manager
3 days ago
We are seeking a skilled Operations Supervisor to lead our technical support operations. This is an exciting opportunity for a motivated and experienced professional to join our team.
Key Responsibilities:- Leadership and Management: Lead and manage the technical support operations, ensuring effective communication and collaboration with cross-functional teams.
- SLA Compliance and Performance: Ensure Service Level Agreement (SLA) compliance and campaign performance, identifying areas for improvement and implementing corrective actions.
- Agent Productivity and Shift Management: Monitor agent productivity and reduce shift leakages, ensuring optimal resource allocation and efficient workflows.
- Forecasting, Planning, and Resource Allocation: Forecast, plan, and allocate resources effectively, ensuring seamless execution of business objectives.
- Team Development and Coaching: Coach and counsel team members to improve performance, providing regular feedback and coaching sessions.
- Reporting and Interdepartmental Coordination: Manage team stats, reports, and interdepartmental coordination, ensuring alignment with business goals and objectives.
- Staffing and Client Coordination: Ensure proper staffing in each shift, coordinating with clients to meet their needs and expectations.
- Education: Minimum Graduate degree from a recognized institution.
- Experience: Minimum 3 years in contact center operations or a relevant field.
- Location: Karachi, Pakistan.
-
Senior Technical Operations Manager
2 hours ago
Karachi, Sindh, Pakistan beBeeRisk Full timeChief EngineerAbout the Role:This position requires a seasoned technical leader to oversee the planning, implementation, and maintenance of HVAC systems and amenities within our organization.The ideal candidate will have a strong background in technical operations and project management, with experience in developing and implementing strategic plans that...
-
Executive Manager
8 hours ago
Karachi, Sindh, Pakistan beBeeDeputy Full timeJob OverviewWe are seeking a seasoned Deputy Chief Engineer to lead our engineering team. The ideal candidate will be an Engineering Graduate in Mechanical, Chemical, Mechatronics, Petroleum or Electronics with a minimum of six years' post-qualification experience, preferably in Oil and Gas or the Public Sector.Candidates holding a Master's degree will have...
-
Senior Technical Operations Manager
5 hours ago
Karachi, Sindh, Pakistan beBeeExcellence Full timeDrive Digital ExcellenceWe seek a detail-oriented and technically adept individual to drive operational efficiency, effective project management, and timely digital execution in support of our digital properties.Key Responsibilities:Be responsible for the technical delivery of website campaigns, including site redesigns, new feature implementations, landing...
-
Deputy Manager – Operation and Technical Wing
3 weeks ago
Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full timeDeputy Manager – Operation and Technical WingSeptember 09, 2024JOB DETAILS:Qualification & Experience:MBA in MIS with at least 02 years of experience or BSCS / BCS with at least 04 years of experience. Candidate shall be proficient in handling Data in Excel providing analysis and interpreting results.Responsibilities:Able to perform data analysis related...
-
IT Technical Operations Auditor Leader
9 hours ago
Karachi, Sindh, Pakistan beBeeInformation Full timeLead Manager IT Audit - Technical OperationsThe Lead Manager IT Audit - Technical Operations oversees the annual audit process, identifying inefficiencies and recommending policy improvements.Key Responsibilities:Develop a comprehensive annual risk-based internal audit plan for technical operations review.Participate in audit planning meetings to understand...
-
Senior Facilities Coordinator
7 hours ago
Karachi, Sindh, Pakistan beBeeFacilities Manager Full timeKey ResponsibilitiesMaintenance and OperationsManage daily facility operations, including maintenance, repairs, and upgrades.Supervise security, maintenance staff and contractors.Develop and implement preventive maintenance programs.Facility ManagementOversee facility budgets, including capital expenditures and operating expenses.Ensure facility security,...
-
Lead Operations and Technical Specialist
6 hours ago
Karachi, Sindh, Pakistan beBeeData Full timeDeputy Manager PositionWe are seeking a skilled Deputy Manager to oversee the overall supervision of our Technical Wing.The ideal candidate will possess an MBA in Management Information Systems (MIS) with at least two years of experience or a Bachelor's degree in Computer Science (BSCS/BCS) with four years of experience.Perform data analysis related to...
-
Chief Technical Operations Lead
7 hours ago
Karachi, Sindh, Pakistan beBeeAudit Full timeJob Title:Senior EngineerAbout the Role:We are seeking a seasoned engineering professional to join our team. As a Senior Engineer, you will be responsible for leading technical operations and ensuring compliance with policies and practices.Key Responsibilities:Internal Audit Planning: Develop an annual risk-based internal audit plan covering technical...
-
Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full timeDeputy Chief Manager – Operation and Technical WingSeptember 09, 2024JOB DETAILS:Qualification & Experience:MBA with at least 06 years of experience or BBA with at least 10 years of experience.Responsibilities:Preparation of claims related to gas theft cases.Ensure coordination with customers related to claims.Ensure review of all cases before presenting...
-
Assistant Technical Manager
3 days ago
Karachi, Sindh, Pakistan Shahzad Training & Consulting International Full timeJob Description:A Leading Automotive Company in Pakistan requires an Assistant Manager Technical. The candidate should have the ability to manage technical support for the dealers, coordinate with field service staff and dealers, and coordinate with principals. The candidate must have relevant experience in an Automotive Company.Job SpecificationGood in...