Call Centre Operations Head

Sybrid (Pvt) Ltd operates a customer-focused call centre that offers exceptional service experiences to our clients.Job OverviewThis leadership role involves managing daily call centre operations and leading a team of skilled professionals.ResponsibilitiesThe team lead will be responsible for establishing performance benchmarks and evaluating staff...

The head of customer experience and operations will be responsible for managing the call centre's daily operations and ensuring that calls are answered within predetermined timeframes.Key Areas of Responsibility:Develop and implement plans for the growth and improvement of the call centre;Establish and meet performance targets for speed, efficiency, sales,...

This role involves overseeing the daily operations and management of a call centre, ensuring calls are answered within predetermined timeframes. A strong leader is required to motivate and retain staff to maintain a high-performing team.Responsibilities:Oversee the development and implementation of plans for change and growth;Establish and achieve...

**Job Description**As the Centre Manager at Aptech Computer Education, you will be responsible for overseeing the day-to-day operations of our centre. This includes developing and implementing effective lesson plans, conducting research on current education trends, and acting as a liaison between the Education Team and senior management.**Benefits of Working...

Project Management OpportunityTech Upgradation And Skill Dev. Co., Pakistan seeks a skilled Project Manager to lead our centre.Main ResponsibilitiesManage all centre activities, covering administrative, financial, marketing, training, and curriculum development aspects.Determine and satisfy the training and design services needs of our local industry...

Key Responsibilities:Team LeadershipProvide guidance, support, and development opportunities to team members.Ensure effective communication throughout the team and encourage customer insight to enhance the customer experience.Performance ManagementManage team performance and targets, ensuring regular achievement of monthly goals.Operational EfficiencyHandle...

At Sybrid (Pvt) Ltd, we operate a call centre that handles customer interactions through inbound and outbound activities.Key ResponsibilitiesWe establish performance benchmarks for speed, efficiency, sales, and quality in our daily operations.The team lead manages daily call centre operations, ensuring seamless communication among staff members and...

About the Role:We are seeking an experienced Warehouse Operations Manager to lead our warehouse team at the Chase Value Centre. In this critical role, you will be responsible for coordinating the receipt, order assembly, and dispatch of goods, planning ahead to optimize space and mechanical handling equipment usage. You will also maintain quality, budgetary,...

Verticity (Pvt) Ltd. is seeking an experienced operations lead for customer support to manage the day-to-day activities of the call centre and ensure calls are answered within predetermined timeframes.Key Responsibilities:Manage the call centre's daily operations;Develop and implement plans for change and growth;Establish and meet performance targets for...

We are seeking a highly skilled Contact Centre Leadership Role at Sybrid (Pvt) Ltd, a Lakson Group Company. The ideal candidate will have extensive experience in leading high-performing teams and driving business growth through innovative solutions.This role involves overseeing all aspects of the contact centre operations, including staff management, process...

The ideal candidate will possess strong leadership skills to manage the daily operations and management of a call centre, ensuring calls are answered within predetermined timeframes.Key Responsibilities:Develop and implement plans for change and growth;Set and meet performance targets for speed, efficiency, sales, and quality;Manage the call centre's...

Job Overview: We are recruiting for a highly skilled Finance Manager to join our team at the Muslim Welfare Centre. As a key member of our management team, you will be responsible for overseeing all aspects of our financial operations. This includes managing budgets, preparing financial reports, and ensuring compliance with financial regulations.Key...

Job OverviewWe are seeking a Head of Engineering Operations to join our team at LN Technologies. As a key member of our leadership team, you will be responsible for leading the development of software solutions and driving our technology vision.You will work closely with cross-functional teams to ensure timely delivery of high-quality software products and...

Chase Value Centre Overview:The Chase Value Centre is a dynamic organization that requires a skilled and experienced Warehouse Operations Manager to oversee our warehouse operations. In this role, you will be responsible for coordinating the receipt, order assembly, and dispatch of goods, planning ahead to optimize space and mechanical handling equipment...

E-commerce Operations ManagerSpearhead e-commerce operations for Chase Value Centre, fostering a culture of online excellence. This dynamic individual will oversee the development and implementation of e-commerce strategies, driving business growth through innovative online initiatives.Key Responsibilities:Develop and execute e-commerce strategies to drive...

Head Of Production And EngineeringWe are looking for a seasoned Head of Engineering Operations to oversee the production process at our client's facility in Karachi.The successful candidate will be responsible for ensuring smooth operation of production lines, maintaining high-quality standards, and meeting customer demands.Key ResponsibilitiesLead and...

Head of Purchasing OperationsJob SummaryThe Head of Purchasing Operations will be responsible for overseeing the day-to-day activities of the purchasing function, ensuring it operates efficiently and effectively.Key ResponsibilitiesDevelop and implement policies and procedures to improve procurement processes.Manage a team of purchasing professionals to...

Job Overview: Maintenance ManagerChase Value Centre is currently seeking an experienced Maintenance Manager to join its operations team. The successful candidate will be responsible for overseeing the maintenance and repair of our facilities, ensuring they remain safe, efficient, and effective.Key ResponsibilitiesThe successful candidate will be responsible...

Job Profile: The Muslim Welfare Centre is seeking a highly motivated and experienced Finance Manager to lead our finance function. As a key member of our team, you will be responsible for developing and implementing effective financial strategies that support our organizational goals. This includes managing budgets, preparing financial reports, and ensuring...

About UsAt PSL, we are a leading provider of innovative solutions to the information technology and services industry. We are seeking an experienced head of sales operations to join our team. As a Head of Sales Operations, you will be responsible for managing and coordinating sales activities across the organization.The ideal candidate will have a strong...