Corporate Onboarding Specialist

2 days ago

Islamabad, Islamabad, Pakistan beBeeSupport Full time

Gain valuable corporate experience with a leading platform that is transforming the travel and tourism industry in Pakistan through digitization and innovative solutions.

This opportunity is suitable for individuals with backgrounds in Communication & Journalism or Business Administration, who are interested in developing their skills in customer support and onboarding processes.

You will receive a gross salary and work from Monday to Friday, enjoying a regular working schedule.

About the Opportunity

This is a unique chance to join a dynamic team and contribute to the growth of a pioneering company. By working with us, you will gain hands-on experience in product onboarding and client support, while developing your skills in communication and problem-solving.

Key Responsibilities
  • Guide new clients through the product onboarding process, ensuring a seamless and efficient experience.
  • Respond to client queries via chat and email support channels, providing timely and effective solutions.
  • Create and update onboarding documents and help center articles, ensuring accurate and up-to-date information.
  • Monitor onboarding success metrics and identify areas for improvement, enabling data-driven decision-making.
  • Flag common user issues for the product and support teams, facilitating swift resolution and improving overall user satisfaction.
Working Hours and Logistics

The working hours are Monday to Friday, offering a regular and predictable schedule. Participants will be provided with support during their stay, which may include a salary or accommodation, depending on the opportunity.

Benefits include applying skills practically, international exposure, leadership development, and support from AIESEC during application and selection.

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