Onboarding & Support Specialist

4 weeks ago

Islamabad, Islamabad, Pakistan AIESEC Mexico Full time

Get international experience in a corporate environment with Truly Pakistan, a platform revolutionizing travel and tourism in Pakistan through digitization, SaaS solutions, content innovation, and community engagement.

This opportunity is suitable for individuals with backgrounds in Communication & Journalism or Business Administration.

You will receive a gross salary and work from Monday to Friday.

About Truly Pakistan

Truly Pakistan is not just a platform; it's a movement aimed at transforming the travel and tourism industry in Pakistan. Join us to shape a brighter future and explore growth opportunities.

Role & Responsibilities
  • Guide new clients through product onboarding and initial setup.
  • Respond to client queries via chat and email support channels.
  • Create and update onboarding documents and help center articles.
  • Monitor onboarding success metrics and identify drop-offs.
  • Flag common user issues for the product and support teams.
Working Hours

Monday to Friday

Selection Process

The selection process in Canada typically takes 7 days, involving:

  1. AIESEC Interview
  2. Technical Interview
  3. CV Screening
Logistics & Benefits

Participants will be provided with support during their stay, which may include a salary or accommodation, depending on the opportunity.

Benefits include applying skills practically, international exposure, leadership development, and support from AIESEC during application and selection.

FAQs
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