Full-Time Service Delivery Specialist

19 hours ago


Lahore, Punjab, Pakistan Recruitingers Full time

About the Role

We're seeking a highly skilled Service Delivery / Project Manager to join our team at KIDAN, an internationally recognized IT consultancy firm.

This role offers a unique opportunity to lead our efforts in delivering exceptional IT services and managing complex projects, working remotely with timings from 12PM to 9PM - Monday to Friday.

The ideal candidate will possess a rich knowledge base in IT, including infrastructure, cybersecurity, networking, and IAM, and have excellent communication skills.

Job Summary

KIDAN seeks a highly experienced Service Delivery / Project Manager to manage multiple IT projects simultaneously, develop and maintain strong relationships with clients, and create and present detailed project proposals.

The successful candidate will be responsible for ensuring seamless collaboration with internal teams, monitoring and enforcing SLAs, and identifying areas for process improvement and implementing changes to enhance efficiency and effectiveness.

Requirements:

  1. Minimum 5 years of experience in Service Delivery, IT Support, Project Management, and responding to RfPs.
  2. Proven track record of delivering high-quality IT services and managing complex projects.
  3. Excellent communication and interpersonal skills.

Work Environment:

Full-time remote position with timings from 12PM to 9PM - Monday to Friday.



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