Client Delivery Specialist

9 hours ago


Lahore, Punjab, Pakistan Standard Chartered Full time
Company Overview:
Standard Chartered is a global bank with a rich history of making a positive impact on its clients, communities, and employees. Our purpose is to drive commerce and prosperity through our unique diversity, and we strive to be here for good.

About the Role:
We are seeking an experienced Client Delivery Specialist to join our team in Pakistan. As a Client Delivery Specialist, you will work closely with Relationship Managers, Product Sales, Operations, and other key stakeholders to deliver excellent service and improve overall client satisfaction.

Key Responsibilities
  • Act as a service partner, working together with RMs, Product Sales, Operations, and other key internal stakeholders to solve client channel issues and identify opportunities to improve overall service for the clients.
  • Ensure uniform approach towards implementation of Global IMO Model and adherence to DOIs.
  • Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate.

Process Improvement Expertise
  • Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.

Business Enablement
  • Provide quality support and advice to Relationship Managers (RM's) within all lending units located in Standard Chartered Bank Pakistan on all documentation related matters, including the origination of documentation for customers where required.
  • Deliver excellent service and advice to our Corporate (Corporate & Institutional Banking) clients in all interactions for their channel activation pre-transactional enquiries/setup, trainings, and other channel related issues.

Qualifications
  • Strong ability to positively influence stakeholders across value chain to both orchestrate and execute on processes and deliver exceptional client service and experience.
  • Ability to positively engage and build rapport with clients.
  • Strong writing and presenting skills in English.
  • Problem solver; looks for solutions and finds ways to progress despite blockages.
  • Clear understanding of the client needs being serviced.
  • Ability to work independently without direct supervision and cope with pressures from tight deadlines.
  • A team player with good interpersonal skills.


  • Lahore, Punjab, Pakistan Senew Full time

    Senew is a forward-thinking software house committed to delivering innovative web and mobile solutions to clients globally. We are seeking a skilled Software Delivery Specialist to join our team and manage the delivery of software development projects from start to finish.Responsibilities:Manage the delivery of software development projects from start to...


  • Lahore, Punjab, Pakistan Zag Full time

    Delivery Operations Specialist at Zag will be responsible for managing key client projects and ensuring their successful delivery.The ideal candidate will have a strong background in project management and be able to coordinate internal resources and third parties/vendors for the flawless execution of projects.Key Responsibilities:Develop a detailed project...


  • Lahore, Punjab, Pakistan D-Tech Systems Full time

    Job SummaryThe Client Account Specialist is responsible for ensuring the timely and successful delivery of our solutions according to customer needs and objectives. This includes clearly communicating the progress of monthly/quarterly initiatives to internal and external stakeholders.ResponsibilitiesAssist with challenging client requests or issue...


  • Lahore, Punjab, Pakistan Dengage Full time

    We are a SaaS company dedicated to delivering innovative digital engagement solutions. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow.Technical RequirementsEmail Protocols: Expertise in SMTP, POP3, IMAP, and the configuration of Mail Transfer Agents (MTAs) like Postfix, Exim, and Microsoft...


  • Lahore, Punjab, Pakistan athGADLANG Full time

    About This RoleWe are seeking a highly experienced Senior Client Acquisition Specialist to join our team at athGADLANG. As a key member of our sales team, your primary responsibility will be to acquire new clients and drive business growth through the identification and pursuit of new opportunities in the Middle East market.Your Key ResponsibilitiesEngage...


  • Lahore, Punjab, Pakistan iSoft Technologies Full time

    Job OverviewiSoft Technologies is seeking a highly skilled and experienced Delivery Lead to join its team. As a key member of the company's technical leadership, you will play a critical role in driving project success and ensuring the delivery of high-quality results.The ideal candidate will have a strong background in senior-level PHP development and a...


  • Lahore, Punjab, Pakistan 1ST 4 Connect Full time

    Client Acquisition SpecialistWe are seeking a talented Client Acquisition Specialist to join our team at 1ST 4 Connect. In this role, you will be responsible for driving business growth through strategic sales planning, identifying new opportunities, and expanding existing relationships.Your primary responsibility will be to develop and execute sales plans...


  • Lahore, Punjab, Pakistan GoSaaS Full time

    GoSaaS is a forward-thinking organization, utilizing Oracle Cloud technologies to deliver innovative solutions to our clients.As a Senior Technical Lead, you will be responsible for overseeing technical projects, ensuring timely completion, and exceeding client expectations.Key Responsibilities:Manage technical projects, ensuring successful delivery within...


  • Lahore, Punjab, Pakistan Delivery Hero SE Full time

    **Company Overview**At Delivery Hero SE, we strive to be the most loved everyday food and groceries destination. Our mission is to deliver meal for every table through our team of passionate homechefs, vendor partners, suppliers, and pandas. We believe in winning through diversity and are committed to making a positive impact on the communities we serve.

  • IT Delivery Manager

    9 hours ago


    Lahore, Punjab, Pakistan Vision Telecom (pvt) Ltd Full time

    We invite applications from skilled Technical Project Managers who can drive our projects forward and contribute to our success.About Us:Vision Telecom (pvt) Ltd is a leading provider of IT and Telecommunication Services, specializing in designing and delivering terrestrial network solutions across Pakistan.We value innovation and effectiveness in project...


  • Lahore, Punjab, Pakistan HZA Syd Full time

    Job DescriptionWe are HZA Syd, a leading tech products company specializing in innovative solutions for the accounting industry. As a Client Relations Specialist, you will be responsible for assisting our clients and gaining hands-on experience.Responsibilities:Provide customer support via phone, email, and chatDeliver detailed information about our products...


  • Lahore, Punjab, Pakistan Ovex Technologies Pvt. Ltd. Full time

    IT Service Delivery ManagerWe are seeking an experienced professional to join our team as an IT Service Delivery Manager.The successful candidate will possess in-depth knowledge of IT service delivery and be able to manage day-to-day activities, including multiple transactions used on different accounts.They should ensure that all tasks are performed in...


  • Lahore, Punjab, Pakistan Confiz Full time

    Confiz is looking for a skilled Client Solutions Specialist to join our team. As an Account Executive, you will be responsible for delivering exceptional client experiences, driving revenue growth, and enhancing client satisfaction.About the Role:This position involves working closely with clients to understand their needs and provide tailored solutions.You...


  • Lahore, Punjab, Pakistan algomus Full time

    About the Role:We are seeking a skilled Implementation Delivery Manager to oversee data/integration, plan and allocate resources, and ensure successful project delivery. The ideal candidate will work closely with internal stakeholders to manage project resources, plan capacity, facilitate team processes, and oversee operations from inception to delivery.Key...


  • Lahore, Punjab, Pakistan Hazen Technologies Inc. Full time

    Service Delivery CoordinatorWe are looking for a Service Delivery Coordinator to join our team. As a key member of our operations team, you will be responsible for delivering exceptional business process outsourcing (BPO) services to our clients based in the USA.About the RoleData Entry and Accuracy: Perform high-volume data entry tasks with speed and...


  • Lahore, Punjab, Pakistan Burq, Inc. Full time

    Burq, Inc.'s vision is to simplify the delivery process through innovative solutions. We've created a massive network of delivery networks, collaborating with prominent companies to facilitate seamless integration and offer delivery services to customers. Our goal is to empower fast-growing companies in retail and startup sectors.With support from esteemed...


  • Lahore, Punjab, Pakistan AllZone Tech Full time

    Job RoleThe Client Acquisition Specialist will be responsible for identifying and pursuing new business opportunities that align with our company's goals and objectives. This role involves creating and maintaining relationships with key stakeholders, developing effective sales strategies, and driving revenue growth.Key ResponsibilitiesIdentify and pursue new...


  • Lahore, Punjab, Pakistan Burq, Inc. Full time

    About Burq, Inc.At Burq, we're on a mission to revolutionize the delivery process by providing a simple and turnkey solution. We've built the largest network of delivery networks, partnering with top companies to make it easy for businesses to plug into our network and start offering delivery services to their customers. Our goal is to power deliveries for...


  • Lahore, Punjab, Pakistan UBM Technologies Full time

    Assistant Project ManagerUBM Technologies is seeking a highly skilled Assistant Project Manager to oversee the delivery of projects and programs. The ideal candidate will have strong technical expertise in Android development, as well as excellent communication and leadership skills.Key Responsibilities:Oversee the delivery of projects and programsManage the...


  • Lahore, Punjab, Pakistan Web Horizon Pvt Ltd Full time

    USA Phone-Based Client Acquisition Specialist Job DescriptionWe are seeking a highly motivated and results-driven Phone-Based Client Acquisition Specialist to join our team. In this role, you will be responsible for connecting with potential clients in the USA through cold calls, warm leads, and follow-ups.Your primary goal will be to pitch our services,...