Global Telephony Engineer

Job SummaryWe are looking for a Cloud Telephony Engineer Role to design and implement secure and scalable telephony solutions. The ideal candidate will have experience with containerization technologies (Docker, Kubernetes) and orchestration tools (Ansible, Terraform).Key RequirementsExperience with cloud platforms (AWS, GCP, Azure).Familiarity with VoIP...

OverviewAs a Telecom Engineer, you are responsible for supporting global telephony & contact center operations across IBEX centers. As part of the Central Genesys cloud team, the engineer's responsibilities include acting as POC for all contact center solution requests, be it questions or problems. The role requires administration, troubleshooting, and...

Overviewibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.As a Genesys Cloud Engineer, you are responsible for supporting global telephony & contact center operations across...

Overviewibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.As a Genesys Cloud Engineer, you are responsible for supporting global telephony & contact center operations across...

Job DescriptionAs a Telecom Engineer at IBEX, you will be responsible for supporting global telephony and contact center operations across our centers.You will act as a Point of Contact (POC) for all contact center solution requests, including questions and problems.The role requires administration, troubleshooting, and working on day-to-day operational...

Hoboetech is a Lahore-based IT solutions company that specializes in AI and IoT engineering. Our team of tech-savvy professionals produces measurable results for clients by creating platforms and products that are scalable and impactful. We engineer and identify subtle, valuable patterns of human interaction to pair individuals based on behavior, maximizing...

ResponsibilitiesActing as POC for daily Genesys cloud issues and concerns.Supporting Genesys Operations as Tier-2 and Tier-3.Troubleshooting day-to-day operational issues with respect to Genesys and its integrated platforms.Coordinating multiple tasks or problems with other teams globally.Additional responsibilities include performing telephony, contact...

OverviewIn this role as Telecom Operations Specialist, you will play a critical part in ensuring the smooth operation of global telephony and contact center services at UNAVAILABLE. Your responsibilities will include acting as the primary point of contact for all Genesys cloud solution-related requests, whether they are questions or...

At IRG Global, we are seeking an experienced AWS and Azure Engineer to join our team. The ideal candidate will have hands-on expertise in building, deploying, and maintaining robust and scalable cloud solutions.Responsibilities:Architect, deploy, and manage applications in cloud environments using AWS and Azure.Implement infrastructure as code using tools...

We are looking for an exceptional Expert React Native Engineer to join our team. The successful candidate will be responsible for developing high-quality, cross-platform mobile applications using React Native.About the Job:We require a highly skilled professional with extensive knowledge of React Native and related technologies.Experience with REST and SOAP...

Nativ Global is looking for a talented Search Engine Marketing Expert to join our team. In this role, you'll be responsible for driving the execution strategy for multiple products, ensuring optimal performance across SEM, Social, and Display/Programmatic channels.Main ResponsibilitiesDevelop and implement end-to-end campaign strategies, incorporating...

QualificationsTo be successful in this role, you should have a Bachelor's degree in IT, CS, or Telecoms, and any Genesys Cloud Certification is a plus. Knowledge of contact center solutions on cloud is also highly valued.BenefitsWe offer a competitive salary, a dynamic and supportive work environment, and opportunities for growth and development.

Hoboetech is a Lahore-based IT solutions company that specializes in AI and IoT engineering.Job OverviewWe engineer and identify subtle, valuable patterns of human interaction to pair individuals based on behavior, maximizing enterprise profitability.Job DescriptionThis full-time on-site role for a Senior VoIP Engineer located in Lahore involves...

Global Sourcing SpecialistJob Summary:We are looking for a highly skilled Global Sourcing Specialist to join our team. The successful candidate will be responsible for managing global sourcing operations, developing procurement strategies, and ensuring compliance with company policies.The ideal candidate will have a deep understanding of procedures and...

Interpersonal skills: telephony skills, communication skills, active listening, and customer care.Diagnosis skills of technical issues.Ability to multi-task and adapt to changes quickly.Service awareness of all organization's key IT services for which support is being provided.Understanding of support tools, techniques, and how technology is used to provide...

Cisco UCCE (Contact Center) Engineer Avira Technologies, Pakistan Avira Technologies is looking for a Sr Cisco UCCE Engineer for a temporary contract for the upgrade project of UCCE 10.0 to UCCE 12.x within Corporate Technology. The candidate is primarily responsible for overseeing the development and upgradation of the telephony platform including Unified...

Key ResponsibilitiesDevelop and execute a customer-centric support strategy for our SaaS-based FinTech products.Lead and mentor a global team of support engineers and managers.Define KPIs, SLAs, and customer satisfaction metrics, ensuring continuous performance improvement.Collaborate with Product, Engineering, and Sales teams to enhance support processes.

Job Description: We are seeking a highly skilled SEO Analyst to join our team at Star Global Advisors. The successful candidate will have a strong background in digital marketing and experience with SEO principles and tools. As an SEO Analyst, you will play a critical role in enhancing our online presence and driving organic traffic.Key Responsibilities:-...

At Aedesign (Private) Limited, we are seeking a highly skilled Global Supply Chain Coordinator to join our team.The ideal candidate will have a BSc in Engineering along with a Master's Degree and at least 5 years of experience in Supply Chain Management.Responsibilities include setting up and managing international supply chains, developing collaborative...

About the RoleWe are seeking an experienced Genesys Cloud Support Expert to join our team at UNAVAILABLE. In this position, you will be responsible for providing expert-level support for our global telephony and contact center operations. Your primary focus will be on troubleshooting and resolving complex Genesys-related issues.Key ResponsibilitiesProvide...