Strategic Account Manager

3 days ago

Gujrat, Punjab, Pakistan beBeeExpansion Full time $90,000 - $120,000

Drive business growth by empowering customer success with strategic account management expertise.

Leverage your experience in managing complex relationships, driving revenue expansion, and fostering lasting executive partnerships to propel business forward.

About the Role

As a skilled account manager, you will be responsible for developing and executing customized strategies to meet the unique needs of high-value clients.

By collaborating with cross-functional teams, including sales engineers, customer success specialists, and data analysts, you will deliver tailored solutions that drive client satisfaction, retention, and revenue growth.

Key Responsibilities:

  • Establish strong executive relationships with large US-based clients to drive growth and expansion within a focused book of business.
  • Conduct thorough discovery sessions to align Motive's offerings with customers' operational and strategic challenges.
  • Develop comprehensive product demos and proposals to address complex customer needs and decision-making processes.
  • Collaborate with internal stakeholders to tailor solutions, improve customer satisfaction, and enhance retention.
  • Own the contract renewal process, implementing advanced retention strategies to minimize churn and maximize revenue growth.
  • Troubleshoot issues promptly, identifying the best course of action aligned with customer success and business objectives.
  • Drive strategic account planning to achieve and exceed higher-value revenue targets.
  • Stay up-to-date on industry trends, best practices, and the Motive platform to provide proactive, consultative insights.
Requirements:
  • Bachelor's Degree (preferably an overseas degree from US/UK/Canada) and/or significant experience working with US/Canada/UK B2B customers.
  • 6+ years of relevant work experience, particularly in managing large US-based accounts with a smaller book of business (around 50 or fewer high-value customers).
  • Proven software sales experience and ideally relevant industry experience in Motive's verticals (e.g., transportation, logistics, construction).
  • Demonstrated skill in complex deal management, from discovery and demonstration to negotiation and closing.
  • In-depth experience driving contract renewals and revenue retention within mid-market or enterprise customer segments.
  • Leadership or influencing capability to effectively manage internal and external stakeholders, including executive-level customer contacts.
  • Exceptional communication, presentation, and negotiation skills, with an emphasis on consultative sales approaches.

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