Digital Customer Experience Leader

2 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

Job Summary:

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We are seeking a highly skilled Executive - Digital Contact Center to join our team. As a key member of our digital transformation initiative, you will be responsible for handling customer interactions across various digital channels and delivering exceptional service.

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The ideal candidate will have strong communication skills, a customer-first mindset, and a passion for technology. Prior experience in a digital or call center environment is a plus.

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Key Responsibilities:

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  • Handle customer inquiries and concerns via digital channels">
  • Deliver exceptional service and support our digital transformation goals">
  • Work collaboratively with cross-functional teams to achieve business objectives">
  • Stay up-to-date with industry trends and developments in digital contact centers">
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Requirements:

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To succeed in this role, you will need:

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  • A Bachelor's degree or equivalent">
  • Excellent written and verbal communication skills">
  • Tech-savviness with familiarity in digital tools and platforms">
  • Ability to work in a fast-paced environment">
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About Us:

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We are a leading market research company looking for talented individuals to join our team. If you are passionate about delivering exceptional customer service and working in a dynamic environment, we encourage you to apply.



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