Quality Assurance Specialist

7 hours ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
About the Role

We are seeking a skilled Quality Assurance Specialist to join our team. This is a fantastic opportunity for an individual who is passionate about ensuring exceptional quality standards.

As a Quality Assurance Specialist, you will play a crucial role in evaluating call quality and adhering to established standards. You will effectively manage tasks and targets assigned by management, develop comprehensive analysis reports for internal and external departments, and maintain excellent verbal and systematic skills.

Key Responsibilities
  1. Evaluate call quality and ensure compliance with established standards.
  2. Manage tasks and targets efficiently, as assigned by management.
  3. Develop detailed analysis reports for various stakeholders.
  4. Maintain strong communication and technical skills, including proficiency in MS Office and monitoring software.
  5. Multitask and prioritize responsibilities effectively.
Requirements

To be successful in this role, you should have proven experience as a Quality Assurance Specialist or equivalent position.

You should possess proficient knowledge of quality assurance tools, methods, and concepts.

Familiarity with relevant regulatory standards is also essential.

A strong ability to communicate effectively, both written and verbally, is required.

You should demonstrate exceptional data collection and analysis capabilities.



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