Tourism and Business Growth Specialist

1 week ago


Rawalpindi Cantonment, Pakistan Marco Polo Resorts Full time

Job Description:

We are looking for a Customer Experience Manager to join our team. The successful candidate will be responsible for overseeing the delivery of exceptional customer experiences across all touchpoints, from initial contact to departure. This includes managing relationships with clients, ensuring seamless execution of events and activities, and continuously improving processes to meet and exceed expectations.

Responsibilities:

  1. Greet and assist visitors, clients, and guests with a warm and professional demeanor.
  2. Answer phone calls, direct inquiries, and manage emails.
  3. Maintain a clean and organized reception area.
  4. Handle administrative tasks including scheduling appointments and coordinating meetings.


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