Executive Position in Customer Care

3 days ago


Lahore, Punjab, Pakistan IGO Pakistan (Private) Limited Full time
Outsourcing and Development Manager

IGO Pakistan (Private) Limited is a prominent BPO service provider, offering customer care and back-office management solutions to global companies.

Job Description:

  1. Develop and implement efficient strategies to manage high call volumes.
  2. Maintain our established communication protocols.
  3. Cultivate strong relationships with clients through proactive engagement.
  4. Identify client needs and provide accurate clarification as required.
  5. Contribute to a positive work environment by maintaining a professional demeanor.
Key Responsibilities

Required Skills and Qualifications:

  1. Intermediate or Bachelor's degree qualification.
  2. Strong interpersonal skills for building rapport with clients.
  3. Clear and concise communication skills.
  4. Ability to collaborate effectively as part of a team.
  5. Preference for fresh graduates or those with up to one year of experience.

Benefits:

  1. Competitive basic salary as determined during the interview process.
  2. Performance-based incentives.
  3. Commission earned on sales and targets achieved.
  4. Medical insurance coverage.
  5. Company-sponsored annual event.

Job Type: Full-time position available.

Opportunity for career growth in Lahore, Pakistan.



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