Customer Service Representative | Travel Experience Specialist | Attractive Compensation Package

2 weeks ago


Gujranwala, Punjab, Pakistan beBee Careers Full time

We are seeking highly motivated and dedicated individuals to fill the roles of Customer Service Officers (CSO) and Customer Service Agents (CSA). These positions will enable you to contribute significantly to delivering exceptional travel experiences for passengers.

Job Responsibilities
  • Inspire and guide your team to excel in daily operations, ensuring passengers have a smooth and enjoyable travel experience.
  • Take charge in critical moments, making sound decisions that uphold exceptional service and operational efficiency.
  • Empower and mentor your team, fostering growth and maintaining high standards in service quality, professionalism, and discipline.
  • Champion safety and compliance by adhering to protocols, prioritizing the well-being of passengers and staff.
  • Collaborate seamlessly with colleagues to strategize deployment and uphold service excellence with key stakeholders.
Key Requirements for CSO Role
  • A local diploma is required, accompanied by excellent written and spoken English communication skills.
  • Pleasant, cheerful demeanor with strong interpersonal skills is essential.
  • You must be a team player in a fast-paced environment, adaptable, and able to multi-task effectively.
  • Independent individuals with the ability to prioritize tasks to meet tight timelines are ideal candidates.
Key Requirements for CSA Role
  • Proficient English and a second language are necessary for effective communication with international passengers.
  • Pleasant, cheerful demeanor with strong interpersonal skills is essential.
  • You must be a team player in a fast-paced environment, adaptable, and able to multi-task effectively.
  • Independent individuals with the ability to prioritize tasks to meet tight timelines are ideal candidates.
Benefits and Compensation

Both CSO and CSA roles come with attractive compensation packages including competitive base salaries, shift allowances, and overtime opportunities. A comprehensive benefits package includes an Annual Wage Supplement (AWS), performance bonuses, and a generous joining bonus for eligible candidates.



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