Customer Service Specialist
6 days ago
We are seeking a highly motivated and organized individual to join our team as a customer service professional.
The ideal candidate will possess excellent communication skills, be self-motivated, and have the ability to effectively manage multiple tasks and responsibilities.
- Respond to customer inquiries and complaints via phone or email.
- Manage incoming communications, including calls and messages.
- Develop and maintain accurate database information.
- Prepare and submit timely progress reports.
The successful candidate should have proficiency in MS Office and Excel, as well as good computer and internet skills.
As a remote worker, you will have the flexibility to work from home and enjoy a comfortable working environment.
Key Responsibilities:- Customer service, issue resolution, and administrative tasks.
- Incoming call and communication management.
- Databases development, maintenance, and updates.
- Report preparation and submission.
- Data collection for report preparation.
- Additional duties as assigned by management.
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