Virtual Support Specialist

2 days ago

Karachi, Sindh, Pakistan beBeeAdministrative Full time

Job Title: Virtual Support Specialist

About the Role:

We are seeking an organized and proactive individual to provide administrative support from a remote location.

  • Responsibilities:
  • Answer and direct phone calls, taking messages when necessary.
  • Regularly monitor CCTV footage for security purposes.
  • Maintain detailed records of incidents observed and report them to management.
  • Handle staff inquiries, ensuring excellent customer satisfaction.
  • Assist in preparing scheduled reports.
  • Act as the primary point of contact for internal and external clients.
  • Respond to requests, feedback, and queries promptly and professionally.
  • Support payroll processing and employee record-keeping.
  • Monitor and respond to company emails and other forms of communication.

Schedule:

This role involves working four morning shifts from 4am to 1pm, Monday to Saturday, with extended hours on Saturdays from 4am to 8am.

Requirements:

Essential Skills and Qualifications:

  • Proven experience in administrative support or a similar role.
  • Excellent organizational and multitasking abilities.
  • Strong communication and interpersonal skills.
  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • Ability to handle sensitive information with confidentiality.
  • Strong attention to detail and problem-solving skills.

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