
Client Support Specialist
22 hours ago
About the Role
We are seeking a dedicated and detail-oriented Customer Service Representative to provide exceptional customer service and support. Key responsibilities include handling customer inquiries, resolving issues, and maintaining accurate customer records.
Key Qualifications
- Prior experience working with UK-based firms is highly preferred.
- Relevant industry background, specifically in the Homeware industry, is a strong advantage.
- Excellent communication skills, both verbal and written, are essential.
- A customer-centric approach with a focus on problem-solving is crucial.
- The ability to thrive in a dynamic work environment is necessary.
- Teamwork and collaboration are essential for success in this role.
Responsibilities:
- Provide timely and effective responses to customer inquiries.
- Maintain accurate and up-to-date customer records.
- Resolve customer complaints and concerns efficiently.
- Collaborate with the team to improve service quality and efficiency.
- Stay informed about product knowledge and industry trends.
Opportunities and Benefits
This role offers a supportive work environment, competitive compensation, and opportunities for career growth and professional development.
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