B2G Innovations Leader

Job Title: Manager B2G Solutions, Reporting

We are seeking a highly motivated and detail-oriented professional to lead B2G Planning, Solutions, Analytics & Growth for our Public Sector Partnerships vertical.

This role plays a critical part in enabling the digitization of public finance, designing innovative financial solutions for government and INGO partners, ensuring operational excellence, and delivering insights that drive strategic decisions.

• Main Responsibilities:
• Develop, manage, and automate daily dashboards and performance reports tracking KPIs such as revenue, transaction volume, and partner performance across product lines and geographic regions.
• Prepare detailed monthly closing reports for internal use and partner distribution, enabling deep analysis of partner- and product-level trends.
• Deliver quarterly, half-yearly, and annual performance reports for strategic planning and executive decision-making.
• Provide individual partner performance deep-dives and facilitate proactive account management.
• Lead automation of reporting workflows to streamline insights shared with all public sector partners.

• Additional Responsibilities:
• Own the end-to-end lifecycle of public sector and INGO tenders, including identification, evaluation, response planning, submission, and post-bid follow-up.
• Draft technical proposals by coordinating closely with product, technology, and legal teams to develop innovative, compliant solutions tailored to partner requirements.
• Engage pricing teams to finalize competitive commercial models.
• Ensure zero technical disqualifications by maintaining highest quality of documentation, compliance, and internal coordination.

Operational Management

• Oversee daily backend operations of the B2G portfolio, including reconciliation processes, complaint resolution, and cross-functional coordination with Product, Technology, Pricing, and Compliance teams.
• Act as key liaison with Mobilink Microfinance Bank Ltd. (MMBL) for backend integration, field operations, and partner enablement.
• Design and implement robust SOPs to manage operations at scale, ensuring adherence to SLAs and timely resolution of issues.
• Lead automation of operational processes, including alerting systems for deadline breaches and escalation triggers for unresolved complaints.

Government Relations & External Representation

• Represent the organization in high-level meetings and forums with federal and provincial governments, C-level executives, and institutional stakeholders.
• Advocate for digital solutions with influential government bodies including the Governor's office and public sector entities.
• Establish strategic alignment between partner needs and organizational offerings to promote long-term collaboration and financial digitization.

Strategic Planning & Long-Term Roadmap

• Co-lead quarterly, annual, and 5-year strategic planning for the B2G vertical in collaboration with internal leadership and ecosystem partners.
• Develop business cases, financial models, and performance forecasts to guide vertical prioritization and onboarding decisions.
• Identify new use cases and growth opportunities across federal, provincial, and development sector institutions.
• Ensure alignment of strategic roadmap with State Bank of Pakistan (SBP) policies and national financial inclusion objectives.

Growth, Pricing & Campaign Management

• Lead design and execution of growth strategies across government verticals, including price revisions based on partner segmentation, product performance, and market benchmarks.
• Collaborate with Marketing, Product, and Field Ops teams to deliver campaigns across all touchpoints.

Executive Presentations & Strategic Communication

• Prepare and deliver high-quality presentation decks for internal reviews, ELT meetings, and partner engagements.
• Presents performance summaries, strategic proposals, and regulatory updates to organizational leadership and public sector stakeholders.
• Translate complex data and solution architecture into clear, actionable insights for decision-makers.

Solution Design & Proposal Development

• Design and propose digital payment solutions tailored for large government organizations and autonomous bodies, for digital financial inclusion and solutions.
• Lead end-to-end partner proposal development, including needs assessment, solution blueprinting, commercial structure, and implementation roadmap.
• Ensure that all proposed solutions are scalable, compliant, and integrated with the organization's core offerings.

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