Ecommerce Operations Specialist

5 days ago


Lahore, Punjab, Pakistan HR POD - Hiring Talent Globally Full time
Job Description

We are seeking a highly skilled Ecommerce Operations Specialist to join our team at HR POD - Hiring Talent Globally.

About the Role

This is a key position that requires strong analytical skills and experience in managing e-commerce platforms and social media shops.

Responsibilities:
  • Product Listings Management: Manage and optimize product listings, including catalog specifications, descriptions, images, and pricing for various e-commerce platforms such as Amazon, eBay, and Magento-based websites.
  • Listing Creation and Enhancement: Create and enhance listings to ensure products are accurately priced, photographed, and described to appeal to customers.
  • Platform Performance Analysis: Monitor and analyze platform performance, providing recommendations for improvements in product detail pages and marketing strategies.
  • TikTok Shop Management: Maintain the TikTok Shop by uploading products, creating engaging and accurate listings, and ensuring all information aligns with platform standards.
  • Campaign Promotion: Collaborate with content creators and influencers to promote products through compelling TikTok videos.
  • Visibility and Engagement Strategies: Develop and implement strategies to increase TikTok Shop visibility, engagement, and sales.
  • Trend Monitoring: Monitor trends on TikTok to align campaigns and optimize shop performance.
  • Inventory Tracking and Order Fulfillment: Ensure accurate inventory tracking and timely order fulfillment across all platforms.
  • Customer Support: Resolve customer concerns promptly and implement strategies to enhance customer satisfaction and loyalty.
  • Performance Tracking: Track KPIs such as sales, engagement rates, and conversion rates for all platforms.
  • Reporting and Insights: Prepare reports and provide actionable insights to improve overall performance.


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