Virtual Appointment Coordinator
2 days ago
Job Title: Virtual Appointment Coordinator
As a talented Virtual Appointment Coordinator, your primary responsibility will be to schedule appointments for Sales Representatives.
The provided leads will consist of Life Insurance clients, and your job will be to call them, have a conversation (scripts & training fully provided), and book an appointment based on a time appropriate for the client and the Sales Rep.
Key Responsibilities:
- Make calls to book appointments on provided leads
- Use our App properly to make detailed comments on leads to keep a record of the conversation with the clients
- Provide a daily report on progress and weekly summary (MUST be done on time)
- Consistent communication with the representative and team during working hours
- Target 12-15+ appointments booked weekly, with a minimum of 8-10+ that show up
- 15-20+ dials every hour
- Complete our 5-day accelerator training program (not paid)
- Complete our 3-step recruiting process (Phone call interview, Zoom live role-play and accelerator training)
Required Skills and Qualifications:
- Punctual
- Able to be on Zoom virtually with video and mic on for the respective shift
- Coachable
- Results-oriented
- Team player who enhances culture
- Handles rejection well (numbers game and law of averages mentality)
Benefits:
- Excellent internet connection (no disconnecting at all due to load shedding / must have a backup UPS/generator during the 6-hour shift)
- Fast cell phone (for calls/apps/emails) and laptop/tablet (for Zoom)
Additional Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a dynamic environment
- Willingness to learn and grow with the company
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