
Support Experience Specialist
2 days ago
Alemad Rent a Car is looking for an experienced Customer Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to Inquiries: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide Solutions: Provide customers with tailored solutions to meet their needs.
- Manage Calls: Manage inbound and outbound calls with professionalism and efficiency.
- Coordinate Queues: Coordinate queues to minimize customer wait times.
- Explain Terms: Clearly explain rental terms, pricing, and service policies to customers.
- Verify Customers: Verify and qualify customers per company guidelines.
- Handle Collections: Handle AR and collection tasks while enhancing the overall customer experience.
Requirements:
- Experience: 2-5 years of experience in customer support or call center roles.
- Communication Skills: Excellent English communication skills (mandatory).
- Familiarity with AR Processes: Familiarity with AR processes, collections, and outbound calls.
- Professionalism: Ability to manage customer concerns professionally and meet performance targets.
We Offer:
- Competitive Salary: Competitive salary, paid before the 5th of each month.
- Paid Leave: 15 days of paid leave annually after one year of service.
- Secure Office Environment: Secure, international-standard office environment.
- Medical Insurance: Medical insurance after 3 months of probation period.
- Provident Fund: Provident fund available at the end of employment.
- Bonuses and Recognition: Performance-based bonuses and recognition.
-
Client Experience Specialist
2 weeks ago
Karachi, Sindh, Pakistan Spursol Full timeAbout the JobThe Client Experience Specialist will work closely with technical teams to ensure a high-quality level of support is consistently delivered. This involves collaborating with cross-functional groups to identify and implement process improvements that enhance the overall customer experience.To achieve this goal, the Client Experience Specialist...
-
Support Experience Specialist
3 days ago
Karachi, Sindh, Pakistan Snoonu Full timeSnoonu, a leader in the field, is seeking a Customer Support Executive who can help us transform how we live by connecting people with endless possibilities.Our Mission:To surpass norms and uplift communities.Company Overview:We welcome talents, entrepreneurs, and creative minds to join our journey of becoming Qatar's first Unicorn.Job Description:Ability to...
-
Database Support Specialist
6 days ago
Karachi, Sindh, Pakistan Wall Soft Technologies Full timeJob Title: Database Support SpecialistThe role of a Database Support Specialist at Wall Soft Technologies is to provide technical assistance and support related to database issues.Key Responsibilities:Provide technical assistance and support related to database issues.Respond to queries, run diagnostic programs, isolate problems, and determine and implement...
-
Executive Support Specialist
2 weeks ago
Karachi, Sindh, Pakistan Interwood Mobel (Pvt) Ltd. Full timeJob Title: Executive Support SpecialistJob Description:As an Executive Support Specialist at Interwood Mobel (Pvt) Ltd., you will be responsible for providing high-level administrative support to our executives.Your key responsibilities will include scheduling appointments, coordinating meetings, and managing travel arrangements.You will also be responsible...
-
Academic Support Specialist
10 hours ago
Karachi, Sindh, Pakistan Minerwa Education Group Full timeWe are seeking a qualified and experienced Academic Support Specialist to join our team.About the Role:In this role, you will be responsible for providing academic support to students, including developing and delivering programs and workshops designed to enhance their academic performance. You will also maintain accurate records of student interactions and...
-
IT Support Specialist
1 week ago
Karachi, Sindh, Pakistan ARH Global Consultants Full timeARH Global Consultants, a leading consulting firm, is seeking a highly skilled IT Support Specialist to join our client's team.Job OverviewThe ideal candidate will have a strong background in desktop hardware and software troubleshooting, with experience in installing and troubleshooting desktops, laptops, printing, and scanning peripherals.In addition to...
-
Customer Experience Specialist
4 days ago
Karachi, Sindh, Pakistan NielsenIQ Full timeAt NielsenIQ, we are seeking a Customer Experience Specialist to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients. Your primary goal will be to ensure high customer satisfaction by understanding and addressing their needs and goals.Key ResponsibilitiesConduct...
-
Application Support Specialist
2 weeks ago
Karachi, Sindh, Pakistan Hamdard Pakistan Full timeAre you an experienced Application Support Specialist with expertise in SAP integration and a passion for modern e-commerce frameworks? We are looking for someone like you to join our dynamic teamPosition Overview: We are seeking an enthusiastic and detail-oriented Application Support Specialist with a strong background in SAP integration, cloud technologies...
-
User Experience Specialist
1 day ago
Karachi, Sindh, Pakistan SIAR Digital Full timeEcommerce Operations RoleWe are seeking an experienced Ecommerce Operations Manager to join our team at SIAR Digital. As a key member of our ecommerce team, you will be responsible for overseeing and managing online sales and marketing activities for our e-commerce business. This includes developing and implementing strategies to increase online sales,...
-
Product Support Specialist
1 week ago
Karachi, Sindh, Pakistan Temenos Headquarters SA Full timeRole OverviewWe are looking for an experienced Product Support Specialist to join our team. The successful candidate will have strong technical skills and excellent communication abilities to provide exceptional support to our clients.The Product Support Specialist will work closely with cross-functional teams to resolve client issues, improve product...
-
Student Support Specialist
2 weeks ago
Karachi, Sindh, Pakistan APTECH LEARNING Full timeStudent Support SpecialistAptech Learning is seeking a highly motivated and organized individual for the role of Student Support Specialist. As a key member of our team, you will provide essential support services to students, ensuring they receive the help they need to succeed.Key ResponsibilitiesRespond to student queries and concerns in a prompt and...
-
Network Support Specialist
1 week ago
Karachi, Sindh, Pakistan Digital Bizkart Full timeJob OverviewDigital Bizkart seeks a skilled Network Support Specialist to install, configure, and maintain fiber optic networks (FTTH) for broadband and IPTV services. The ideal candidate will have experience in fiber splicing, FAT/ODF management, and network configuration.
-
Support Specialist
3 weeks ago
Karachi, Sindh, Pakistan Hirestaff Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Hirestaff.aiHead of Human Resources | PhD in Human Resource ManagementAbout Us:Hirestaff.ai is a leading global talent acquisition and staffing solutions provider, specializing in connecting businesses with top-tier professionals across various industries. We...
-
CEO Support Specialist
1 week ago
Karachi, Sindh, Pakistan The Citizen Foundation Full timeThe CEO Support Specialist will act as a key integrator, assisting the CEO in managing the flow of information, monitoring key initiatives, and ensuring alignment across departments. The successful candidate will have strong project management skills, with the ability to develop briefing documents, lead cross-functional projects, and support executive...
-
IT Support Specialist
3 days ago
Karachi, Sindh, Pakistan Sunconnect Full timeJob Overview:">Sunconnect is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will play a crucial role in providing technical assistance and support to internal users.">Your Key Responsibilities:">">Respond promptly to user inquiries, providing technical support and assistance.">Diagnose and resolve hardware...
-
Technical Support Specialist
6 days ago
Karachi, Sindh, Pakistan EWS Group Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at EWS Group. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.The ideal candidate will have a strong background in software support, excellent communication skills, and the...
-
Support Experience Expert
10 hours ago
Karachi, Sindh, Pakistan The Extroverts Full timeAbout the RoleThe Extroverts seeks highly skilled and experienced Support Experience Experts to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service, responding to inquiries, and resolving issues promptly and professionally.Main ResponsibilitiesRespond to customer inquiries and resolve issues...
-
Customer Experience Specialist
6 days ago
Karachi, Sindh, Pakistan ibex Full timeTechnical Support SpecialistThe Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolutions to customers by performing a diagnosis of issues while guiding customers through the claim filing process via phone call. The Support will also assist customers with other queries/concerns and...
-
Technical Support Specialist
2 weeks ago
Karachi, Sindh, Pakistan Akbar Ali & Sons Full timeIn the role of Technical Support Specialist, you will serve as the primary contact between our clients/customers and the engineering team. This position requires strong analytical skills, attention to detail, and excellent communication abilities, both written and verbal. As a Technical Support Specialist, you will work closely with engineers to resolve...
-
Software Support Specialist
5 days ago
Karachi, Sindh, Pakistan EWS Group Full timeJob OverviewWe are seeking a skilled Software Support Specialist to join our team at EWS Group. This role is ideal for an individual who is passionate about providing exceptional customer service and technical support.The successful candidate will be responsible for assisting clients with inquiries and technical issues via various communication channels. You...