
Inverter Technical Assistant
1 week ago
About the Role
Logix Solutions is seeking a talented Customer Support Representative to work in Karachi. As a Customer Support Representative, you will be responsible for assisting end customers over the phone to resolve common issues and help with resolving issues.
Key Accountabilities
- Provide exceptional customer service by addressing customer inquiries and resolving issues in a timely manner.
- Redirect customers to their nearest service centre when necessary.
- Utilize a strong understanding of electronics and the inner workings of inverters to assist with troubleshooting and technical inquiries.
Essential Requirements
- Bachelor's Degree in Electronics or Electrical Engineering.
- Technical background, preferably with an understanding of electronics and Solar Inverters.
- Background in the solar industry is a plus but not required.
What We Offer
A market-competitive salary and other benefits according to company policy will be offered to the selected candidate.
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