Leadership Role in Customer Experience

5 days ago


Islamabad, Islamabad, Pakistan R Plus Concept Design Full time
Role Description

We are seeking an experienced Online Customer Service Team Leader to lead our customer service team at R Plus Concept Design. This role involves overseeing daily operations and ensuring high-quality customer support across online channels.

Primary Duties:
  1. Manage a team of customer service representatives to achieve operational efficiency.
  2. Develop and maintain effective relationships with internal stakeholders to drive business objectives.
  3. Monitor customer feedback to identify areas for improvement and implement changes.


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