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Customer Experience Specialist

1 week ago

Islamabad, Islamabad, Pakistan DataLake (Pvt.) Ltd. Full time

Our company vision at DataLake (Pvt.) Ltd. is built around excellence in IT, driven by continuous skill refinement and technological advancements. We partner with top businesses to elevate their success.

Job Summary

This role offers an exciting opportunity to serve as a Customer Support Representative in Islamabad, focusing on delivering world-class customer experiences. Key responsibilities include:

  • Providing expert-level customer support and guidance
  • Resolving complex customer inquiries and issues efficiently
  • Utilizing analytical and problem-solving skills to address customer needs
  • Developing strong relationships with customers through effective communication

Essential Skills and Qualifications

  • Exceptional customer support and service skills
  • Superior verbal and written communication skills
  • Troubleshooting expertise
  • Ability to multitask in a dynamic work environment
  • High school diploma or higher education degree