Phone Upgrade Advisor

4 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
This is an ideal opportunity for those looking to start their career in customer service or sales. As a Customer Service Representative, you will be responsible for communicating with existing O2 customers who are looking to upgrade their mobile phone contracts. Your role will involve understanding customer needs, providing personalized recommendations, and helping them sign up to a new contract.

About the Job
* Work in a dynamic environment, assisting customers with their upgrade journey
* Develop strong communication and interpersonal skills, essential for building relationships with customers
* Achieve sales targets and contribute to the success of the team

Responsibilities
* Communicate with customers via phone, email, or in-person
* Understand customer needs and preferences
* Provide personalized recommendations and help customers sign up to a new contract

What We Offer
* Competitive salary (Rs55,000.00 - Rs70,000.00 per month)
* Opportunities for growth and learning
* Regular performance feedback and monthly appraisal


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