
Technical Customer Service Expert
2 days ago
Job Title: Senior Technical Support Specialist
">About the Job:
">- We are seeking a highly skilled and experienced Senior Technical Support Specialist to join our team.
Your Role:
">- You will provide high-level technical support via Gorgias CRM (email, chat, and troubleshooting)
- Analyze data and offer insights for customer experience improvements
- Own ticket resolution end-to-end with accountability and urgency
- Track backlogs and ensure all customer queries are resolved promptly
- Deliver clear, quality-based communication that supports customer success
Requirements:
">- 1+ year of experience in technical support or troubleshooting roles
- Exceptional written and spoken English communication skills
- Strong problem-solving skills and comfort navigating CRMs like Gorgias
- Highly motivated, intellectually curious, and resourceful
- Experience in E-Commerce or SaaS support is a strong plus
Benefits:
">- Project bonus opportunities and annual salary increase
- Permanent remote setup with long-term stability
- PTO and paid holidays
- Health and dental coverage or health stipend depending on location
- Career path opportunities: Team Lead, Trainer, and more
Why This Role:
">- Fast-growing company with room for advancement
- Collaborative and values-driven culture
- High-level training and support from a global team
- Opportunities to work with top-tier E-Commerce brands
- Commitment to personal and professional development
Key Skills:
">- Strong technical knowledge and problem-solving skills
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
- Familiarity with CRMs like Gorgias
- Ability to learn and adapt quickly
-
Customer Service Expert
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking a Customer Service Expert to provide exceptional support to our customers in resolving technical issues with our products and services.This role requires strong communication skills, empathy, and problem-solving abilities to build trust with our clients.The successful candidate will contribute to establishing our reputation as a company that...
-
Technical Support Officer
2 weeks ago
Lahore, Punjab, Pakistan Internetwork Expert Full timeInbox Business Technologies, a leading Information Technology and Services company, is seeking a Technical Support Officer to join our team. The successful candidate will be responsible for providing technical support to our clients, ensuring prompt resolution of technical problems.As a Technical Support Officer, you will work closely with the clients to...
-
Customer Service Expert
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeThis is an exciting opportunity for a travel professional to join our team and provide exceptional customer service to clients. The ideal candidate will have a strong background in the travel industry, excellent communication skills, and the ability to work flexible hours.The role involves:Managing travel bookings and providing expert advice to clients on...
-
Customer Service Expert
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeAbout the RoleThis is an exciting opportunity for a skilled and experienced individual to join our organization as a Customer Service Expert. The successful candidate will be responsible for delivering exceptional customer experience, ensuring that all interactions with senior management, guests, and callers leave a lasting positive impression.Key...
-
Customer Service Expert
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full time**Customer Service Expert Role**This is a full-time on-site position for a Call Center Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction.**Responsibilities**Provide top-notch customer support via various communication channels.Demonstrate strong interpersonal...
-
Gorgias Technical Customer Service Representative
24 hours ago
Lahore, Punjab, Pakistan TalentPop App Full timeWe're Hiring: Gorgias Technical Customer Service Representative (Remote)About The JobTalentPop is partnering with one of the fastest-growing E-Commerce brands to bring on a best-in-class Gorgias Technical Customer Service Representative. This is a senior-level remote role ideal for candidates who thrive in high-performance support environments and are ready...
-
Service Delivery Expert
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Service Delivery ExpertWe are seeking a highly skilled and customer-focused Service Delivery Expert to join our team.This role is responsible for providing exceptional support to our customers through various channels, including phone, email, and chat. As a Service Delivery Expert, you will be the first point of contact for customers, handling...
-
Technical Support Expert
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeIn this critical role you will be responsible for providing expert-level technical support to our data center operations team ensuring that all technical aspects of data center operations are executed smoothly and efficiently.You will be working closely with the IT infrastructure team to identify and resolve technical issues and implement solutions to...
-
Technical Support Engineer
4 weeks ago
Lahore, Punjab, Pakistan Joblogic Service Management Software Full timeTechnical Support Engineer (Dynamic Form)Technical Support Engineer (Dynamic Form)Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Joblogic Service Management SoftwareSenior Technical Recruiter @Joblogic | Talent Acquisition |People Management| Talent ManagementAbout Company:Established in 1998, Joblogic is the...
-
Technical Support Consultant
2 weeks ago
Lahore, Punjab, Pakistan Joblogic Service Management Software Full timeGet AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleDirect message...