Linguistic Department Head

1 day ago


Islamabad, Islamabad, Pakistan Translation Empire Full time
Company Overview:

Translation Empire is a leading provider of translation and localization services. We offer a range of solutions tailored to meet the unique needs of our clients, from document translation to software localization.

We are committed to delivering high-quality services that exceed our clients' expectations. Our team of experienced professionals is dedicated to providing exceptional customer service and ensuring timely delivery of projects.

If you are a motivated and ambitious individual looking to join a dynamic team, we encourage you to apply for this exciting opportunity.

Job Responsibilities:

The successful candidate will be responsible for managing a department of 50-60 employees, overseeing the execution of department operations, and ensuring efficient resource management.

This role requires strong leadership skills, excellent communication, and a collaborative approach to team management. The Strategic Operations Manager will be expected to establish and monitor customer service standards, conduct regular progress and development meetings, and provide guidance and support to staff members.

In addition, the Strategic Operations Manager will be responsible for implementing company policies and procedures, conducting regular reviews of KPIs, and identifying workable areas for improvement.

Requirements:

To be considered for this role, candidates should possess a minimum of 5-8 years of experience managing different teams and departments, with a proven track record in international recruitment, customer support & services, business operations, call center operations, and project management.

Candidates should demonstrate strong leadership skills, excellent communication, and a collaborative approach to team management. A thorough understanding of process creation and revamp, project management, situation handling, and problem-solving abilities are essential for success in this role.



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