
Linguist Recruitment Manager
3 weeks ago
Qualifications:
- Bachelor's degree in Linguistics, Business Administration, Management, or a related field.
Responsibilities:
- Manage a department of 50 to 60 people.
- Smart execution of department operations within given resources, including leave and shift management.
- Enable resources for efficient execution as per their roles and responsibilities.
- Establish and monitor customer service standards by employing recognized benchmarks.
- Conduct progress and development meetings with staff.
- Strong follow-up on ongoing projects to ensure timely completion.
- Develop a performance-driven team that can achieve assigned targets.
- Create a professional work environment where individuals are treated equally and fairly.
- Implement company policies and procedures.
- Conduct regular reviews of KPIs, performance analysis, and identify workable areas.
- Conduct training needs analysis and develop staff for next-level roles.
- Focus on operations improvement and business development.
- Create and improve processes for the best interest of the business.
Skills Required:
- Leadership skills
- Team management
- Thorough knowledge of process creation and revamp
- Project management
- Situation handling
- Go-getter attitude
- Calm and proactive
- Hardworking and intelligent working
- Time-driven
- Soft-spoken
- Dedicated to assigned tasks
- Quick learner
- Team player and solid individual contributor
- Solution provider
Experience Required:
- Minimum 5 to 8 years of experience managing different teams and departments.
- Experience in international recruitment, customer support & services, business operations, call center operations, and project management.
Shift Time:
Need to cover UK Shift times (12pm – 9pm or 1pm – 10pm)
Location: Translation and Localization - Rawalpindi, Pakistan
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