Linguist Recruitment Manager

2 weeks ago

Islamabad, Islamabad, Pakistan Translation Empire Full time

Qualifications:

  1. Bachelor's degree in Linguistics, Business Administration, Management, or a related field.

Responsibilities:

  1. Manage a department of 50 to 60 people.
  2. Smart execution of department operations within given resources, including leave and shift management.
  3. Enable resources for efficient execution as per their roles and responsibilities.
  4. Establish and monitor customer service standards by employing recognized benchmarks.
  5. Conduct progress and development meetings with staff.
  6. Strong follow-up on ongoing projects to ensure timely completion.
  7. Develop a performance-driven team that can achieve assigned targets.
  8. Create a professional work environment where individuals are treated equally and fairly.
  9. Implement company policies and procedures.
  10. Conduct regular reviews of KPIs, performance analysis, and identify workable areas.
  11. Conduct training needs analysis and develop staff for next-level roles.
  12. Focus on operations improvement and business development.
  13. Create and improve processes for the best interest of the business.

Skills Required:

  1. Leadership skills
  2. Team management
  3. Thorough knowledge of process creation and revamp
  4. Project management
  5. Situation handling
  6. Go-getter attitude
  7. Calm and proactive
  8. Hardworking and intelligent working
  9. Time-driven
  10. Soft-spoken
  11. Dedicated to assigned tasks
  12. Quick learner
  13. Team player and solid individual contributor
  14. Solution provider

Experience Required:

  1. Minimum 5 to 8 years of experience managing different teams and departments.
  2. Experience in international recruitment, customer support & services, business operations, call center operations, and project management.

Shift Time:

Need to cover UK Shift times (12pm – 9pm or 1pm – 10pm)

Location: Translation and Localization - Rawalpindi, Pakistan

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