Customer Service Expert

2 weeks ago

Rawalpindi Cantonment, Pakistan beBeeCustomer Full time

Are you looking for a career opportunity in customer service? We have an exciting role available for a Call Center Agent.

The primary responsibility of this position is to provide excellent service and resolve inquiries efficiently, ensuring that our customers receive the best possible experience.

This is a challenging yet rewarding role that requires strong communication skills, both verbal and written. If you are able to multitask and work well under pressure, this could be the perfect fit for you.

Key Responsibilities:
  • Handle inbound and outbound customer calls professionally and courteously.
  • Provide accurate information and assistance to customers regarding products/services.
  • Resolve customer complaints or issues in a timely manner.
  • Document all interactions and transactions accurately in the CRM system.
Requirements:
  • Strong communication skills, both verbal and written.
  • Ability to multitask and work well under pressure.
  • Good problem-solving abilities and attention to detail.
  • Previous customer service experience preferred but not required.

We offer a competitive salary and performance-based incentives as part of our benefits package.

About the Role:

This is a full-time position working in rotating shifts, including evenings and weekends.

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