
Help Desk Engineer
1 week ago
Hul Hub is seeking a highly skilled Desktop Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to internal customers, ensuring seamless operation of all IT-related systems and applications.
Responsibilities- Provide first- and second-level support for IT-related issues, utilizing a combination of technical expertise and excellent communication skills to resolve customer queries efficiently.
- Utilize the JIRA-based ticketing system to track and manage service requests, maintaining accurate records and ensuring timely closure of tickets.
- Foster strong relationships with customers by proactively following up on their service needs, guaranteeing that all issues are resolved to their satisfaction.
- Promote transparency and accountability within the organization by providing regular feedback to customers and management on issue resolution and SLA adherence.
- Monitor production systems diligently, identifying potential issues before they escalate into major problems and resolving them promptly to minimize downtime.
- Evaluate situations critically, escalating complex issues to management and vendors as necessary, adhering to established guidelines and policies.
- Bachelor's degree in Computer Science or Information Technology, with a solid foundation in computer systems, networking, and software development.
- Minimum 2-3 years of work experience in network support, with a proven track record of delivering exceptional results in a fast-paced environment.
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Help Desk Specialist
3 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeOur team is looking for a skilled Help Desk Specialist to provide top-notch support to our customers.In this role, you will be responsible for troubleshooting and resolving technical issues, as well as providing training and support to customers on our products and services.You will work closely with our sales team to ensure seamless customer onboarding and...
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Help Desk Expert
4 days ago
Karachi, Sindh, Pakistan MindAqua Full timeAbout the Help Desk Expert Position at MindAquaMindAqua is seeking an experienced Help Desk Expert to join our team. As a key member of our customer support team, you will play a critical role in delivering exceptional customer experiences.Your primary responsibilities will include:Providing top-notch support to customers via phone, email, or...
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Help Desk Technical Lead
2 weeks ago
Karachi, Sindh, Pakistan Virtue Xolutions Full timeWe are seeking an experienced Help Desk Technical Lead to support our night shift operations. As a key member of our team, you will be responsible for leading and managing the help desk function, ensuring timely and effective resolution of technical issues.The ideal candidate will have a strong background in IT systems, networking, and software...
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Help Desk Manager
2 weeks ago
Karachi, Sindh, Pakistan EWS Group Full timeJoin Our Team as a Help Desk ManagerThe EWS Group is hiring a highly skilled Help Desk Manager to lead our customer-facing team.As a key member of our team, you will be responsible for providing expert-level assistance to customers via various communication channels.This is a full-time position that requires close collaboration with cross-functional teams,...
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Help Desk Specialist
2 weeks ago
Karachi, Sindh, Pakistan Fiber Beam Pvt Ltd Full timeFiber Beam Pvt Ltd is hiring an experienced Help Desk Specialist to handle customer inquiries and issues.Key accountabilities:Resolve customer problems promptly and professionallyCommunicate effectively with customers and internal stakeholdersDocument and track customer interactions for future reference
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Help Desk Coordinator
3 days ago
Karachi, Sindh, Pakistan Pakistan Press Foundation Full timeBachelor's degree in Law, Journalism, Media Studies, or a related field. A Master's degree or legal qualification is advantageous. About Us:Established in 1968, the Pakistan Press Foundation (PPF) is a non-profit organization dedicated to promoting press freedom, advocating for the rights of journalists, and improving journalistic standards across Pakistan....
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Help Desk Associate
3 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Overview: We are seeking a skilled Help Desk Associate to join our team. In this role, you will be responsible for providing technical support to customers via phone or email, responding to their inquiries and resolving any issues that may arise.You will work closely with our team to ensure that all customer concerns are addressed promptly and...
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Help Desk Associate
3 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeAre you a detail-oriented individual with excellent communication skills? Do you enjoy helping others and providing solutions to complex problems?About the Role:This is an exciting opportunity for a Help Desk Associate to join our team. As a key member of our customer service team, you will be responsible for managing large volumes of incoming chats and...
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Help Desk Experts
3 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DescriptionWe are looking for Help Desk Experts to join our team. As a key member of our team, you will be responsible for handling customer calls and responding to emails in a professional manner.The ideal candidate will possess excellent communication skills and be able to read and understand complex information.Key TasksHandle customer inquiries and...
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Help Desk Associate
3 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Responsibilities:The Help Desk Associate will be responsible for providing timely and accurate support to our customers via chat. This includes engaging with customers in a professional and friendly manner to address inquiries, resolve issues, and provide product/service information.Use comprehensive knowledge of our products/services to troubleshoot...
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Help Desk Professional
3 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeAbout the RoleWe are looking for an exceptional Help Desk Professional who can effectively manage multiple tasks and prioritize customer interactions. This role involves working closely with various departments to create and deploy innovative products.The ideal candidate will be proactive, have a strong problem-solving ability, and possess excellent...
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Help Desk Specialist
3 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe are on the lookout for dedicated and results-driven Help Desk Specialists who possess excellent English communication skills and a strong passion for providing top-notch customer service.Job Summary:Provide timely and effective support to customers through various communication channels.Essential Qualifications:Bachelor's degree or equivalent in any field...
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Help Desk Professional
2 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe are looking for a talented Help Desk Professional to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients.About the Role:Handle incoming calls and respond to customer inquiries in a timely and effective mannerCollaborate with cross-functional teams to ensure...
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Help Desk Specialist
3 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeA dynamic and forward-thinking organization is seeking a highly skilled Help Desk Specialist to join its team.Job SummaryThis role involves providing top-notch support to employees across the organization, ensuring seamless communication and collaboration.Competent in MS-Office (Word, Excel, Power Point) and Internet.Expertise in social media, knowledge of...
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Technical Help Desk Professional
8 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob SummaryWe are seeking a Customer Service Technical Advisor to provide expert technical support to our clients. As a senior IT troubleshooter, you will be responsible for resolving complex technical issues and ensuring high levels of client satisfaction.Responsibilities:Provide technical support via phone, email, or chat to clients and internal...
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Help Desk Technician
5 days ago
Karachi, Sindh, Pakistan Allied Business Machines (Pvt) Ltd Full timeKey ResponsibilitiesThis Technical Support Professional role involves providing technical assistance to clients via various channels, including phone, email, and chat. The ideal candidate will be responsible for troubleshooting and resolving technical issues, managing tickets, and creating knowledge articles.About UsAllied Business Machines (Pvt) Ltd is a...
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Help Desk Specialist
1 week ago
Karachi, Sindh, Pakistan Logix Solutions Full timeThe Position: We are seeking a talented SUPPORT PROFESSIONAL in Karachi for Logix Solutions.Main Responsibilities:Address customer concerns via phone calls, ensuring timely issue resolution.Route customers to nearby service centers when required.Apply in-depth knowledge of electronics and inverters to help resolve technical queries.Essential Qualifications:A...
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Help Desk Engineer
2 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Summary:We are seeking an application support engineer to join our team.The successful candidate will provide support to clients, assess site functionality, and communicate results to ensure positive customer experience and satisfaction.The following responsibilities will be required of the candidate:Support end-user inquiries and issue reports by...
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Front Desk Officer
3 days ago
Karachi, Sindh, Pakistan Cloudlead Full timeBachelor's degree in Business Administration or related field; at least 1 year of experience in a front desk or customer service role preferred.Cloudlead, a leading provider of B2B Lead Generation & Data Enrichment services in Karachi, harmonizes the power of software and human researchers to build custom lists. We are committed to helping our clients grow...
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Help Desk Specialist
3 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe are looking for talented individuals who can provide exceptional customer service. As a Call Center Representative, you will be responsible for handling incoming calls, responding to customer inquiries, and resolving issues efficiently. Your primary goal will be to ensure that every customer interaction is positive and memorable.Key ResponsibilitiesAnswer...