Investigative Operations Head

4 days ago


Karachi, Sindh, Pakistan Faysal Bank Limited Full time
Job Title

Faysal Bank Limited seeks an Investigative Operations Head to lead thorough investigations of cases reported by various sources within the assigned timeframe.

Key Accountabilities
  1. Cases Management: Conduct meticulous investigations, ensuring timely execution and adherence to SLAs, policies, and SOPs.
  2. Evidence Gathering: Gather and scrutinize relevant records, maintaining accurate and complete case files for future reference and reporting.
  3. Report Generation: Prepare detailed investigation reports, including root cause analysis and recommendations, for review by line management.
  4. Communication: Ensure timely execution of all correspondence with customers, maintaining proper case files and retrieving applications as required.

The successful candidate will be able to work independently and as part of a team, performing additional assignments given by the Line Manager or Department Head.



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