Investigation Manager

5 days ago


Karachi, Sindh, Pakistan Faysal Bank Limited Full time
Job Overview

Faysal Bank Limited seeks an experienced Investigation Manager to lead thorough investigations of cases reported by various sources within the assigned timeframe.

Key Responsibilities
  1. Cases Management: Conduct meticulous investigations, ensuring timely execution and adherence to SLAs, policies, and SOPs.
  2. Evidence Gathering: Gather and scrutinize relevant records, maintaining accurate and complete case files for future reference and reporting.
  3. Report Generation: Prepare detailed investigation reports, including root cause analysis and recommendations, for review by line management.
  4. Communication: Ensure timely execution of all correspondence with customers, maintaining proper case files and retrieving applications as required.
  5. Loss Recovery: Make best efforts to recover losses from involved parties or in coordination with law enforcement agencies (where applicable).

The ideal candidate will possess excellent analytical and communication skills, with the ability to perform additional assignments given by the Line Manager or Department Head.


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