Multilingual Customer Service Specialist

1 month ago


Lahore, Punjab, Pakistan Freelancerprox Full time
Job Description

We are seeking a talented Spanish Speaker Customer Support Rep to join our multicultural team at Freelancerprox. In this role, your primary responsibility will be to communicate effectively with our Spanish-speaking clientele, providing top-tier customer service and support through meticulous translation and fluent interaction.

The ideal candidate will have a strong command over Spanish, excellent bilingual communication skills, and a solid foundation of technical knowledge. Proficiency in Microsoft Office is a prerequisite, as you will need to effectively document all interactions and generate reports.

This non-managerial role requires effective team playing skills, as you will be working closely with colleagues to deliver exceptional customer experiences. If you are passionate about enhancing the customer experience and are ready to take your career to the next level, we encourage you to apply.

About This Role
  • Communicate effectively with clients who speak Spanish to provide a high level of customer service.
  • Translate and interpret customer needs, ensuring accurate and timely resolution of any issues.
  • Leverage bilingual communication skills to bridge language gaps and facilitate seamless interactions.
  • Document and report all customer interactions and complaints using Microsoft Office Suite.
  • Use problem-solving skills to troubleshoot and resolve customer queries efficiently and effectively.

We estimate the salary for this position to be around $55,000 per year, based on industry standards and the required skills and qualifications.

In addition to the salary, we offer a range of benefits, including comprehensive health insurance, flexible work arrangements, and ongoing training and development opportunities.



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