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Community Engagement Specialist

2 weeks ago


Karachi, Sindh, Pakistan beBee Careers Full time
Community Management Executive

We are seeking a highly skilled Community Management Executive to join our team. As a key member of our community management team, you will play a vital role in engaging with our online audience across various social media platforms.

Your primary responsibilities will include monitoring and responding to comments, messages, and inquiries in a timely and professional manner. You will also be responsible for fostering meaningful interactions with our online community and building strong relationships with our followers.

  • Key Responsibilities:
  • Promptly monitor and respond to comments, messages, and inquiries on social media channels.
  • Foster meaningful interactions with our online community and build strong relationships with followers.

Performance Metrics:

  • Monitor and analyze social media performance using various analytics tools.
  • Generate reports on key metrics such as engagement, reach, click-through rates, and conversion rates.
  • Use insights to continuously improve social media strategies.

Crisis Management:

  • Monitor social media channels for potential issues or crises.
  • Develop and execute crisis management strategies to address and mitigate negative sentiment or brand reputation issues.

Requirements:

  • Bachelor's degree in Marketing, Communications, or related field.
  • Proven experience of 0-1 years in social media management or community management.
  • Strong written and verbal communication skills, with the ability to engage and interact effectively with online communities.
  • Proficiency in social media analytics tools and platforms.
  • Crisis management skills and the ability to remain calm and composed under pressure.
  • Creative thinking and problem-solving skills.
  • Detail-oriented with strong organizational and time management skills.