Customer Service Representative

2 weeks ago


Karachi, Sindh, Pakistan beBee Careers Full time

We are seeking a highly skilled customer service professional to join our organization. The ideal candidate will have a minimum of 3-4 years of experience in customer service within the construction, chemical, cement, or other large manufacturing sectors.

Responsibilities:
  • Respond to customer inquiries and verify product availability.
  • Monitor customer orders and manage order processing.
  • Handle order cancellations, product returns, and exchanges in a timely manner.
  • Resolve customer complaints efficiently and effectively.
  • Provide actionable insights and reports related to customer service key performance indicators (KPIs).
  • Collect and compile customer feedback reports for continuous improvement.
Requirements:
  • Strong understanding of the construction chemicals industry.
  • Proficiency in SAP for managing customer complaints and resolving issues.
  • Expertise in MS Excel and Power BI for data analysis and reporting.
  • Excellent strategic thinking and problem-solving abilities to address complex customer queries.
  • Superior communication, presentation, and time management skills to ensure seamless customer interactions.


  • Karachi, Sindh, Pakistan JKD Communications Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative located in Karachi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, ensuring customer satisfaction, and managing customer experiences. This role...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled and experienced customer service representative to join our team. The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in the Urdu language.The primary responsibility of this role is to respond to customer inquiries, resolve issues, and...


  • Karachi, Sindh, Pakistan All Marketing Solutions Full time

    Providing customer service and sales support to businesses in the telecommunications industry. We are currently expanding our team and looking for fresh graduates and students to join us as Evening Customer Service Representatives in our Karachi office.Job Description: Evening Customer Service RepresentativeResponsibilities:1. Handle customer inquiries and...


  • Karachi, Sindh, Pakistan SYARC Solutions Full time

    5 days ago Be among the first 25 applicantsCustomer Care Representative (Call Centre)Timings: Canadian Time Zone (Pakistan Time: 6pm to 2am)Salary Range: 45,000 - 60,000 PKR/ MonthAbout Syarc Solutions:Syarc Solutions is a dynamic B2B company dedicated to delivering high-quality solutions to our clients. As we expand, we're looking for talented individuals...


  • Karachi, Sindh, Pakistan MM Wide Visions Full time

    Customer Service Representative MM Wide Visions, Pakistan Come and join our excellent and rapidly growing team.We are a business outsource provider company looking for experienced professional individuals for the post of Customer Service Representative.Job SpecificationIndividual must possess the following:Minimum 1 year experience.Good IT Skills (Basic...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job SummaryWe are seeking a professional and skilled customer service representative to join our team.The ideal candidate will have prior experience in handling outbound calls, managing communication scripts, and identifying customer needs.


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service RepresentativeWe are seeking experienced customer service representatives to provide exceptional support to our clients.The ideal candidate will possess excellent communication skills, punctuality, a strong work ethic, and a willingness to learn and grow with the company.Responsibilities include:Responding to customer inquiries in a timely...


  • Karachi, Sindh, Pakistan MUK House Full time

    Direct message the job poster from MUK HouseCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Sales Representative located in Karāchi. The Customer Service Sales Representative will be responsible for efficiently handling customer inquiries, managing sales transactions, providing...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking a skilled and customer-oriented individual to fill the role of Customer Service Representative.About the PositionThis is an exciting opportunity for someone with 1-2 years of experience in technical support who is proficient in English verbal and written communication, as well as data analysis.Key ResponsibilitiesRespond promptly and...


  • Karachi, Sindh, Pakistan Linkitsoft Full time

    Job Description:Linkitsoft is currently looking for energetic and passionate Customer Service Representative. The Customer Service Representative will be responsible for ensuring customer satisfaction by promptly and efficiently responding to customer inquiries and concerns via phone.Responsibilities:Communicate with customers via phone.Provide knowledgeable...