
Customer Service Leadership Role
14 hours ago
- Lead a team of call center agents to achieve high levels of customer satisfaction and productivity.
- Mentor and train new agents to ensure they have the necessary skills to perform their job duties.
- Monitor and analyze key performance indicators such as call wait times, abandonment rates, and first-call resolution rates.
- Develop and implement processes to improve call center efficiency and effectiveness.
- Bachelor's degree in Business Administration or related field.
- Minimum 2 years of experience in a call center leadership role.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment with multiple priorities.
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Customer Service Leadership Role
17 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeAs a Call Center Manager, you will play a critical role in driving the success of our organization by providing exceptional customer service and support. Your primary responsibility will be to lead a team of customer service representatives, ensuring that they are equipped to handle customer inquiries and complaints in a timely and effective manner. To...
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Customer Service Leadership Role
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeAbout This RoleThis is a unique opportunity to join our organization as a Team Lead - Customer Experience. In this role, you will be responsible for leading a team of customer service representatives and ensuring exceptional service delivery.Key Responsibilities:Team Management:Develop and implement strategies to improve team performance and...
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Dispatcher / Customer Service Executive
6 days ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeWe are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...
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Customer Service Role
18 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Service RepresentativeWe are seeking a professional individual to join our team as a Customer Service Representative. The role involves handling customer inquiries, resolving issues, and providing excellent customer service. Key responsibilities include:Handling inbound calls from customers and addressing their inquiries.Providing assistance with...
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Leadership Role: Sales Support
56 minutes ago
Lahore, Punjab, Pakistan beBee Careers Full timeSales Leadership OpportunityJoin us as a Team Lead in our Sales Support team. In this role, you will be responsible for leading the team to achieve sales targets and providing exceptional customer service.You will be working closely with our Sales Department to develop and implement sales strategies and collaborate with our Operations Team to ensure seamless...
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Department Store Leadership Role
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Description: Department Store Leadership RoleWe seek a dynamic and experienced leader to oversee the daily operations of our departmental store. The ideal candidate will have a proven track record in retail management, possessing strong leadership skills and a passion for delivering exceptional customer service.The successful candidate will be...
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Retail Leadership Role
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeRetail Leadership RoleThis is an exciting opportunity to lead a team of sales professionals in a fast-paced retail environment. As a Retail Leadership Role holder, you will be responsible for driving sales growth, improving customer satisfaction, and developing your team's skills and knowledge.Develop and implement sales plans that meet or exceed targetsLead...
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Sales Leadership Role
1 hour ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Description:Sales Team Lead PositionThe ideal candidate will be responsible for leading the Sales Support team to ensure seamless operations. This includes setting targets, assisting the team in achieving them, monitoring performance, and motivating team members.To ensure high customer satisfaction and quality standards, the Sales Team Lead will...
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Senior Leadership Position
13 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeLeadership Opportunity">This senior-level position is responsible for supervising a team of customer service professionals, ensuring exceptional client experiences, and driving business growth through innovative problem-solving.The ideal candidate will possess outstanding leadership qualities, with a proven track record of developing high-performing teams...
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Customer Service Representative Role
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeCareer Opportunities in Customer ServiceWe are looking for a skilled Customer Service Representative to join our team. As the primary point of contact for our customers, you will be responsible for handling inbound calls, addressing customer inquiries, and providing exceptional customer service.Job Description:In this role, you will be expected to handle...