Customer Service Process Improver

IPIPAK-Intelligent Process Inside is a leader in offering affordable and smart business process outsourcing (BPO) services since 2004. Our services cover technology, managing supplies, marketing, customer support, and more. We are dedicated to being great partners in today's digital world and strive to improve your outsourcing experience.We are currently in...

Job Summary:Primary ResponsibilitiesConduct data-driven analysis to identify areas for improvement in contact center operations.Develop and implement process improvements to enhance customer satisfaction and loyalty.Collaborate with internal stakeholders to align business objectives with customer needs.Create training programs and resources to support agent...

Job SummaryWe are seeking an experienced Business Analyst to join our team. The ideal candidate will have a strong background in process improvement, with excellent analytical and communication skills.Key Responsibilities:Analyze corporate procedures and identify opportunities for improvement.Develop and implement solutions to optimize business...

Job DescriptionThis is an exciting opportunity to join our team as a Service Quality Improvement Manager. The successful candidate will be responsible for analyzing customer interactions, identifying areas for improvement, and implementing strategies to enhance service quality.Key Responsibilities:Analyze customer interactions to identify areas for...

Key ResponsibilitiesThe successful candidate will have the following responsibilities:Developing and implementing quality policies, procedures, and documentation in alignment with ISO 9001 standards.Leading the implementation and maintenance of the ISO 9001 Quality Management System.Overseeing the design and execution of quality control processes, ensuring...

About the RoleThe successful candidate will be responsible for formulating strategy, improving performance, procuring materials and resources, and securing compliance.Key ResponsibilitiesEnsure all operations are conducted in a cost-effective manner.Improve operational management systems, processes, and best practices.Monitor financial data to improve...

Company Overview">Translation Empire PK is a leading provider of translation services. We pride ourselves on delivering high-quality translations to clients across the globe.">About the Job">We are seeking a Technical Innovator to join our team. The ideal candidate will have a strong background in automation and a passion for innovation.">Key...

Job DescriptionWe are looking for a skilled Customer Service Performance Analyst to join our team. The successful candidate will be responsible for monitoring and evaluating customer interactions to ensure the highest standards of service quality and compliance.Key Responsibilities:Monitor and analyze customer interactions to identify areas for...

About the Role:We are looking for a skilled and experienced Quality Assurance Manager to lead our Quality Management System initiatives. The successful candidate will have expertise in quality management systems and processes.Key Responsibilities:Leading the implementation and maintenance of our ISO 9001 Quality Management System.Developing and implementing...

Job DescriptionWe are seeking an experienced and dynamic Customer Service Representative to play a key role in representing our brand, understanding customer needs, and providing top-notch support. Responsibilities will include answering inquiries, processing orders, and ensuring customer satisfaction by delivering exceptional service.Key QualificationsA...