Customer Service Performance Analyst

We are seeking a detail-oriented Customer Interaction Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance.Key Responsibilities:Monitor inbound and outbound calls to assess employee performance and service quality.Evaluate customer interactions based on accuracy, communication skills, and...

**About Us**Translation Empire PK is a leading provider of translation services. Our mission is to bridge language gaps and facilitate global communication.**Job Summary**We are seeking an experienced Research Analyst to join our research department. The ideal candidate will have a strong analytical mindset, excellent problem-solving abilities, and the...

About the Role:Riphah University is seeking a Technical Service Desk Analyst to join our IT support team. As a Technical Service Desk Analyst, you will provide technical support services to students, faculty, and staff, including troubleshooting, resolving technical issues, and maintaining accurate records.About the Role: This is an exciting opportunity for...

The quality assurance specialist at Voxnet Communications is responsible for ensuring that sales and customer service representatives meet high standards of performance. This involves monitoring calls to evaluate representative skills and providing feedback to improve performance.Skills and QualificationsExcellent communication and analytical skillsAbility...

About the RoleSAFA Worldwide Specs Pvt. Ltd. is a leading international organisation seeking a Customer Service Director to oversee the performance of a team of Telesales Executives.This role involves managing a team of 15-40 agents, with the goal of consistently meeting or exceeding sales targets. As Customer Service Director, you will be responsible for...

Job DescriptionThe Service Delivery Expert attracts potential customers by answering product and service questions; suggesting information about other products and services. This role involves processing orders, preparing correspondences, and fulfilling customer needs to ensure customer satisfaction.This position requires a high school diploma or equivalent...

IPIPAK-Intelligent Process Inside is a leader in offering affordable and smart business process outsourcing (BPO) services since 2004. Our services cover technology, managing supplies, marketing, customer support, and more. We are dedicated to being great partners in today's digital world and strive to improve your outsourcing experience.We are currently in...

TalentPop App is seeking a skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer care via inbound calls, chat, and email.Your primary goal will be to provide solutions to customer issues in a timely and efficient manner, ensuring high levels of satisfaction...

Get AI-powered advice on this job and more exclusive features.Who we are:ACE Money Transfer is a UK-based company headquartered in Manchester, United Kingdom. ACE Money Transfer is an online remittance services provider from the UK, Europe, Canada, & Australia. ACE Money Transfer is part of the ACE Group of companies, which has a diversified portfolio...

We are seeking a dedicated customer service professional to provide exceptional support and assistance to our clients. The ideal candidate will be responsible for responding to inquiries, resolving issues, and ensuring a positive experience for our customers.Responsibilities:Respond to customer inquiries via various communication channels in a timely and...

Customer Services Representatives Kamal Laboratories, Pakistan The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.Requires a high school diploma...

Sales and Customer SupportWe are seeking an experienced professional with a strong American accent to join our Truck Dispatching campaign. The ideal candidate must have excellent communication skills, be customer-oriented, and possess strong sales capabilities.Key Responsibilities:Handle inbound and outbound calls related to truck dispatching servicesProvide...

Sales and Customer Support Role OverviewAt EGeeks Global, we are seeking a highly skilled Sales and Customer Support Representative to join our team. This dynamic role involves handling customer inquiries, managing sales leads, and ensuring high levels of customer satisfaction.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a...

Customer Service Training SpecialistWe are seeking a Customer Service Training Specialist to join our team. As a Customer Service Training Specialist, you will play a critical role in ensuring our Customer Service Representatives have the skills and knowledge required to deliver exceptional customer experiences.The ideal candidate will have experience in...

Job OverviewWe are seeking two Customer Support Specialists to join our team at Graphixo Design Solutions in Pakistan. As a key member of our organization, you will be responsible for ensuring that all customer needs are promptly addressed.Key Responsibilities:Affirmatively manage customer orders, quotes and returns with utmost precision.Receive inbound...

Pegasus BPO LLC is a premier business process outsourcing (BPO) company, specializing in professional services such as customer support, lead generation, and IT solutions. Founded by CEO Shehriyar Butt, who brings extensive experience in the insurance industry — particularly in Medicare and the Affordable Care Act (ACA) sectors — Pegasus BPO is dedicated...

We're looking for a skilled customer service expert to join our growing team. In this role, you'll provide top-notch technical support and troubleshooting for Gorgias CRM, as well as manage Email, Data Analysis, Live Chat, and Troubleshooting tasks. You'll address customer queries efficiently, maintain professional communication, and ensure effective use of...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

ResponsibilitiesPerform attendance verifications and corrections where required for payroll processing.Disburse salaries through digital banking platforms as an initiator/maker.Perform audits of basic banking transactions.Prepare cost analysis data and support in tender pricing.Prepare and update monthly management information reports.Prepare and submit...

ResponsibilitiesPerform attendance verifications and corrections where required for payroll processing.Disburse salaries through digital banking platforms as an initiator/maker.Perform audits of basic banking transactions.Prepare cost analysis data and support in tender pricing.Prepare and update monthly management information reports.Prepare and submit...