Service Quality Improvement Manager

Service Quality Assurance ManagerJob OverviewWe are looking for a Service Quality Assurance Manager to lead our contact center team, responsible for ensuring exceptional customer experience through ongoing quality evaluation and process improvement. If you are a motivated and results-driven professional with a passion for delivering outstanding service, we...

We are looking for a Service Quality Expert who can monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance.Key Responsibilities:Monitor inbound and outbound calls to assess employee performance and service quality.Evaluate customer interactions based on accuracy, communication skills, and compliance with...

We are currently seeking a highly skilled QA Manager - Continuous Improvement to join our team at Stellar Communications. In this role, you will be responsible for driving continuous improvement and ensuring the highest standards of quality throughout our organization.This is an exciting opportunity for someone who has a passion for quality assurance and...

Job OverviewWe are looking for a skilled Customer Service Representative to join our team and deliver exceptional customer service. This role involves handling customer inquiries, resolving issues, and providing product information.Required Skills and QualificationsExperience in the Homeware industry or a similar business is highly preferred.Outstanding...

**Job Overview**We are seeking a highly skilled Risk Management and Quality Control Expert to join our team. The successful candidate will be responsible for leading the development, implementation, and maintenance of Integrated Management Systems (IMS) compliant with ISO 9001, ISO 22301, ISO 14001, and ISO 45001 standards.The ideal candidate will have...

About the RoleWe are seeking an Operational Improvement Analyst to join our team, responsible for analyzing contact center performance and identifying opportunities for improvement. The successful candidate will possess excellent analytical skills, ability to communicate complex ideas effectively, and a passion for driving operational...

We are seeking a results-driven Risk and Quality Manager to oversee and manage the company's compliance with ISO standards and other regulatory frameworks. Your expertise will be crucial in ensuring our processes, products, and services meet the required quality standards and that continuous improvement initiatives are effectively implemented.Key...

We are seeking an experienced and detail-oriented ISO Quality Compliance Manager to oversee and manage the company's compliance with ISO standards and other regulatory frameworks. This role is critical to ensuring our processes, products, and services meet the required quality standards and that continuous improvement initiatives are effectively implemented....

Moonlabor is a leading organization dedicated to delivering high-quality products and services. We are seeking a highly skilled Quality Assurance Associate to join our team and play a key role in ensuring the quality of all our products and services.As a key member of our quality assurance department, you will be responsible for developing quality standards,...

At Stellar Communications, we're on a mission to deliver exceptional customer experiences through our quality assurance processes. As a Top Notch QA Manager, you'll play a crucial role in driving continuous improvement and ensuring the highest standards of quality.This is an exciting opportunity for someone who has a passion for delivering top-notch customer...

Job DescriptionWe are seeking a detail-oriented Quality Assurance Specialist to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams.Key Responsibilities:Monitor inbound and...

Job Description:We are seeking a highly motivated and experienced Quality Assurance Manager to join our team. The successful candidate will be responsible for developing, implementing, and maintaining our ISO 9001 Quality Management System.Key Responsibilities:Develop and implement quality management systems and processes aligned with ISO 9001...

Job DescriptionWe are seeking a highly skilled Quality Management Expert to lead our Integrated Management System (IMS) initiatives. The ideal candidate will have a strong background in quality management, business administration, or a related field, with relevant certifications in ISO standards.The Quality Management Expert will be responsible for...

About the Role:We are looking for a skilled and experienced Quality Assurance Manager to lead our Quality Management System initiatives. The successful candidate will have expertise in quality management systems and processes.Key Responsibilities:Leading the implementation and maintenance of our ISO 9001 Quality Management System.Developing and implementing...

About the RoleThe successful candidate will be responsible for formulating strategy, improving performance, procuring materials and resources, and securing compliance.Key ResponsibilitiesEnsure all operations are conducted in a cost-effective manner.Improve operational management systems, processes, and best practices.Monitor financial data to improve...

Key Responsibilities:Development of the organizational quality management system as per ISO 9001 requirementsReview and update quality policies, procedures, and documentation in alignment with ISO 9001 standardsLead the implementation and maintenance of the ISO 9001 Quality Management SystemOversee the design and execution of quality control processes,...

Stellar Communications is a company that prides itself on delivering stellar customer experiences. We're looking for a Senior Quality Control Lead to join our team and help us take our quality assurance processes to the next level.As a Senior Quality Control Lead, you'll be responsible for managing quality assurance processes, leading teams, and driving...

We are seeking an experienced Quality Compliance Specialist to oversee and manage the company's compliance with ISO standards and other regulatory frameworks. This role is critical to ensuring our processes, products, and services meet the required quality standards and that continuous improvement initiatives are effectively implemented.Key...

**Job Summary**We are seeking a seasoned Quality Assurance and Compliance Manager to oversee the development, implementation, and maintenance of Integrated Management Systems (IMS) compliant with ISO 9001, ISO 22301, ISO 14001, and ISO 45001 standards.The ideal candidate will have strong leadership and communication skills, as well as the ability to...

Job Summary:We are seeking an experienced Quality Management Systems Professional to develop, implement, and maintain our ISO 9001 Quality Management System.Key Responsibilities:Developing and implementing quality management systems and processes aligned with ISO 9001 standards.Reviewing and updating quality policies, procedures, and documentation to ensure...