
Customer Experience Specialist
2 days ago
Customer Services Role Overview
\This role involves engaging with customers to resolve issues and address concerns. As a Customer Retention Specialist, the mission is to maintain high retention rates by providing outstanding service and offering effective solutions.
\The responsibilities of this position include:
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- Engaging with customers over the phone to resolve issues and address concerns.\
- Identifying and capitalizing on upsell opportunities.\
- Using proactive retention techniques to turn cancellations into opportunities.\
- Educating customers on products, services, and unique selling points.\
- Building lasting relationships to encourage loyalty and repeat business.\
- Conducting negotiations that are fair to both the customer and the company.\
- Promptly addressing customer queries and complaints.\
- Working closely with the UK team, sharing updates on customer interactions.\
- Managing KPIs and ensuring excellent customer service standards.
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Customer Experience Specialist
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeAbout the RoleWe are looking for a skilled Customer Experience Specialist to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our customers through written communication and a positive attitude.This role requires strong problem-solving skills, attention to detail, and the ability...
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Customer Experience Specialist
5 days ago
Karachi, Sindh, Pakistan Zero Lifestyle Full timeDirect message the job poster from Zero LifestyleCustomer Experience Lead | Team Lead at Daraz | Careem Operations | Foodpanda Logistics | Alibaba Daraz | E-Commerce Specialist | Last Mile | LogisticsResponsibilitiesConfirm customer orders and resolve delivery-related queries.Share accurate product information and guide customers effectively.Understand...
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Technical Customer Experience Specialist
2 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeThe Technical Support Specialist role involves providing solutions to technical problems and claim resolutions to customers through effective communication. The successful candidate will have excellent English language skills, with the ability to articulate complex technical concepts in a simple and easy-to-understand manner.">Provide assistance to customers...
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Customer Experience Associate
5 days ago
Karachi, Sindh, Pakistan beBeeCustomerSupport Full timeJob Title:Customer Support SpecialistAbout the Role:We are seeking a highly skilled and dedicated Customer Support Specialist to join our team. As a key member of our customer experience team, you will be responsible for providing top-notch support to our customers via phone, email, or chat.Key Responsibilities:Respond to customer inquiries in a timely and...
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Customer Experience Manager
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeSenior Customer Service Executive roles require professionals with excellent communication skills and a strong work ethic. The key responsibilities include managing customer inquiries, addressing and resolving customer concerns, handling dispute resolution, and maintaining a positive brand image.Key Responsibilities:Respond to customer inquiries in a...
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Customer Experience Specialist
3 hours ago
Karachi, Sindh, Pakistan beBeeCustomer Full timeAbout The RoleWe are looking for Customer Service and Support professionals to join our team. If you are passionate about providing exceptional customer service and have the skills to thrive in a dynamic work environment, we want to hear from you.Job ResponsibilitiesProcess customer orders and promptly respond to emails.Handle customer inquiries and calls...
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Customer Experience Specialist
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and maintaining phone etiquette.Key Responsibilities:Provide timely and effective customer...
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Customer Experience Specialist
2 days ago
Karachi, Sindh, Pakistan beBeeCustomer Full timeCustomer Service RepresentativeDeliver exceptional customer experiences as measured by performance objectives and aligned with our core values.We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing top-notch service to our customers via phone, email, or...
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Customer Experience Specialist
2 days ago
Karachi, Sindh, Pakistan beBeeCustomerCare Full timeRole Summary:We are seeking a skilled Customer Service Representative to join our team. As a CCR, you will be responsible for providing exceptional customer experience through phone and other communication channels.This is an exciting opportunity to work in a dynamic environment where you will have the chance to develop your skills and grow with the...
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Customer Experience Manager
2 weeks ago
Karachi, Sindh, Pakistan foodpanda Full timeGet AI-powered advice on this job and more exclusive features.foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt...