Sales Catchment Manager

2 weeks ago

Gujranwala, Punjab, Pakistan beBee Careers Full time

Job Overview:

  • We are seeking a talented and results-driven Catchment Sales Manager to lead our retail outlet team in driving broadband business within a dedicated catchment.

Main Responsibilities:

  • Manage store operations, handle customer queries and escalations.
  • Drive postpaid business for the catchment through various sales models.
  • Manage online leads via an integrated lead management system.
  • Ensure network expansion and timely installations by coordinating with market planning, marketing, and Home Delivery teams.
  • Track performance and govern a large off-roll team of 7-12 members.
  • Understand market demographics and increase market visibility through targeted activities.
  • Drive broadband business and maintain relationships with residential and market associations to facilitate rollout and generate business.
  • Increase upselling and cross-selling to new and existing customers in the catchment.

Key Performance Indicators:

  • Build a culture of service to foster growth in stores.
  • Ensure robust planning to achieve strong starts.
  • Drive discipline in store operations and cash compliance.
  • Simplify communication for field executives.
  • Keep the team motivated through regular connects, rituals, and R&R.
  • Build strong relationships with internal and external stakeholders, demonstrating resourcefulness.
  • Manage partners in local communities.

Requirements:

  • Knowledge of broadband and network infrastructure.
  • Inventory management skills.
  • Analytical mindset and basic MS Office skills.
  • Drive for results and execution excellence.
  • Ownership and accountability.
  • Influencing skills.
  • Ability to build and maintain relationships.

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