Doctor Chaser – DME Products

4 days ago

Karachi ShahraEFaisal, Pakistan SQUAD INTERNATIONAL Full time 450,000 - 540,000 per year

Job Description

We are looking for a Doctor Chaser (Female) for our Durable Medical Equipment (DME) call center operations. The candidate will be responsible for coordinating with healthcare providers and ensuring timely follow-ups on patient documents, prescriptions, and medical requirements to support the processing team.

Location: PECHS, Karachi

Job Type: Full-Time

Shift Timings: 7:00 PM – 2:30 AM (Monday to Friday)

Facilities:

  • Pick & Drop service for female employees
  • Medical Insurance
  • Paid Sick & Casual Leaves

Key Responsibilities

  • Make outbound calls to doctors, clinics, and healthcare providers to chase pending prescriptions and medical documentation.
  • Ensure accurate and timely collection of doctor's notes, medical records, and prescriptions.
  • Maintain effective communication with the processing team to update case statuses.
  • Handle sensitive patient information with confidentiality and compliance to HIPAA standards.
  • Track, monitor, and follow up on incomplete or delayed documentation.
  • Meet daily/weekly performance targets and ensure smooth case closures.

Requirements

  • Female candidates only
  • Previous DME experience (preferred but not mandatory)
  • Excellent English communication skills (verbal & written)
  • Strong follow-up and organizational skills
  • Ability to work night shifts and meet deadlines under pressure
  • Familiarity with medical terminology will be a plus

What We Offer

  • Competitive salary package
  • Pick & Drop service for female staff
  • Health/Medical insurance
  • Paid sick & casual leaves
  • Professional work environment with growth opportunities

Job Type: Full-time

Pay: Rs40, Rs45,000.00 per month

Work Location: In person

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