Senior Product Manager

At Get Licensed, we help people get training, get licensed and find work, and we do this by leveraging technology to make the whole process as efficient and easy as possible. We operate across a number of verticals, and we're looking to expand those verticals to cater to demand in the UK.

We've helped more than 400,000 people get licensed and find work and are consistently rated 5-star on Trustpilot with over 32,000 reviews.

Get Licensed is a fast-paced technology business at heart (the majority of our team are developers or tech wizards), and we are at an exciting stage of our business, having tripled since 2020. We have ambitious plans to significantly scale our existing business, broaden our product suite, and continue to grow profitably revenue year on year, with a clear roadmap of how we will get there. We are looking for a full-time Senior Product Manager to lead one of our products.

The Senior Product Manager will report to the Head of Product & Tech in Pakistan, and they will lead high-impact initiatives across our ecosystem. They will own the end-to-end product lifecycle - from discovery and strategy to delivery and growth. They will act as the bridge between business objectives, user needs, and technical execution, ensuring products drive measurable value.

This role requires a mix of strategic thinking, execution excellence, and leadership. They will manage a squad of engineers and designers, collaborate with operations and sales, and align product vision with company goals.

What you will be doing:

• Product Ownership: Define and execute product strategy, roadmap, and success metrics for one or more products in the ecosystem (e.g., GuardPass, GuardHire, GuardCheck).
• Discovery & Research: Conduct customer interviews, competitor analysis, and market research to identify opportunities and validate hypotheses.
• Delivery Leadership: Partner with engineering and design to deliver features on time and to quality, using Agile methodologies.
• Metrics & Impact: Define KPIs, monitor product performance (conversion, engagement, retention, NPS), and continuously iterate.
• Stakeholder Alignment: Work closely with Operations, Sales, Marketing, and Compliance to ensure product decisions support wider business goals.
• Team Leadership: Mentor junior PMs and contribute to building a culture of product excellence.
• Innovation: Explore and test new technologies (AI, automation, workflows) to enhance efficiency and user experience.

What we are looking for:

• 7+ years of product management experience, with at least 2 years in a senior/lead role.
• Proven experience delivering products end-to-end, ideally in SaaS, marketplaces, or B2B2C platforms.
• Strong analytical skills: able to interpret data, define metrics, and run experiments.
• Excellent communication skills, able to translate complex needs into clear priorities.
• Experience leading Agile squads with engineers and designers.
• Ability to manage multiple stakeholders and balance competing priorities.

Desirable:

• Experience in training, staffing, compliance, or related industries.
• Familiarity with AI/automation, workflow systems, or digital transformation projects.
• Previous experience in scaling product teams across geographies.
• Technical background (SQL, APIs, or light coding) is a plus.

Expected Behaviors

We're primarily non-hierarchical, allowing all our colleagues to take responsibility from day one. We are committed to achieving excellence whilst having fun and being highly curious. We are passionate about hiring fantastic individuals who thrive in an open, fast-paced and collaborative environment, are accountable to themselves, and are willing to roll their sleeves up to get stuff done.

There are certain behaviors we expect from our colleagues, and the key ones are below. Fundamentally we expect everyone at Get Licensed to Do The Right Thing. We measure performance against these behaviors as part of each team member's monthly performance review:

• Agility: We move fast, adapt quickly, and continuously improve.
• Curiosity: We never stop learning and seeking better ways to do things.
• Excellence: We set new standards and strive to exceed expectations.
• Love: We care deeply for the work we do, for each other, and for our customers.

What we offer:

• Competitive base salary with additional benefits, including private medical insurance, and paid holiday.
• Unlimited opportunities for career growth and professional development
• The chance to influence and improve training delivery across the organization.
• Join a dedicated and professional team where your ideas are welcomed and your commitment rewarded. 
• As the face of Get Licensed, you will be required to lead by example, and live the Get Licensed values to their fullest, based around Doing the Right Thing.