Calling Executive

14 hours ago

Saddar Town Sindh, Pakistan Lycan Communication Full time 300,000 - 600,000 per year

About the Company

Lycan Communication is a fast-growing BPO company specializing in healthcare campaigns. We believe in building meaningful conversations that drive real results. We're now expanding our team and looking for passionate individuals to join us as Customer Services Specialists.

About the Role

As a Customer Services Specialist, your role will be to engage with potential clients through both inbound and outbound calls, deliver top-tier service, and generate interest in our offerings. This position is perfect for individuals who are excellent communicators, confident, and results-driven.

Responsibilities

  • Handle outbound and inbound calls with professionalism and clarity
  • Use prepared scripts to ensure effective communication and messaging
  • Build trust and create interest in our services during calls
  • Meet assigned daily and monthly targets
  • Maintain accurate records of call details and lead information in the CRM
  • Share valuable feedback to help improve team performance

Qualifications

  • Prior experience in customer service, sales, or telemarketing (preferred but not required)

Required Skills

  • Excellent communication and interpersonal skills
  • Ability to persuade, influence, and build rapport
  • Goal-oriented and comfortable working under pressure
  • Willingness to work night shifts (7:00 PM – 4:00 AM)

Preferred Skills

  • Prior experience in customer service, sales, or telemarketing (preferred but not required)

Pay range and compensation package

  • Competitive base salary with commission for every successful lead
  • Company-provided transport for female employees
  • PKR 5,000 monthly fuel allowance for male employees
  • Continuous training & growth opportunities
  • Professional, friendly, and supportive work environment

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices

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